Ron Haugen,
Owner
Welcome to Westside Auto Pros serving Des Moines and Clive, your Premier Auto Repair and Service Shop
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Jay O. from Ames, IA, whose Chevrolet was in for an auto repair, on 4/10/2013:
Anonymous on 3/31/2013:
Jordan N. from West Des Moines, IA, whose Ford was in for an auto repair service, on 3/28/2013:
Sarah S. on 3/27/2013:
Hilary L. from West Des Moines, IA, whose Ford was in for an auto repair service, on 3/27/2013:
Barbara C. from Urbandale, IA, whose Oldsmobile was in for an auto repair, on 3/25/2013:
Jen K. from Des Moines, IA, whose Ford was in for an auto repair service, on 3/15/2013:
Michelle J. from West Des Moines, IA, whose Acura was in for an auto repair, on 3/8/2013:
Robert M. from West Des Moines, IA, whose Nissan was in for an auto repair, on 3/7/2013:
Brandon S. on 3/6/2013:
Helen L. from Clive, IA, whose Nissan was in for an auto repair service, on 3/3/2013:
Traci G. from Des Moines, IA, whose Dodge was in for an auto repair, on 2/28/2013:
Melissa H. from Ankeny, IA, whose Jeep was in for an auto repair service, on 2/28/2013:
Dan P. from Dexter, IA, whose Nissan was in for an auto repair service, on 2/28/2013:
Carmen K. from Des Moines, IA, whose Ford was in for an auto repair service, on 2/27/2013:
Jodi P. on 2/26/2013:
Steven B. , whose Nissan was in for an auto repair service, on 2/21/2013:
Jmayoros on 2/15/2013:
Louie S. from Windsor Heights, IO, whose Pontiac was in for an auto repair service, on 2/11/2013:
Jodi P. from Clive, IA, whose Ford was in for an auto repair service, on 2/6/2013:
Rita O. from Des Moines, IA, whose Ford was in for an auto repair, on 2/5/2013:
Erwin E. F. from Ankeny, IA, whose Buick was in for an auto repair service, on 2/4/2013:
Lynn on 1/31/2013:
Wesley D. from West Des Moines, IA, whose Honda was in for an auto repair service, on 1/29/2013:
Karen D. from West Des Moines, IA, whose Lexus was in for an auto repair service, on 1/25/2013:
Anonymous on 1/25/2013:
Jim S. from West Des Moines, IA, whose Lincoln was in for an auto repair service, on 1/25/2013:
David D. G. from West Des Moines, IA, whose Jeep was in for an auto repair service, on 1/24/2013:
Joshua T. from West Des Moines, IA, whose Dodge was in for an auto repair, on 1/23/2013:
Kylee B. from Urbandale, IA, whose Acura was in for an auto repair service, on 1/22/2013:
Mark B. from Urbandale, IA, whose Toyota was in for an auto repair service, on 1/22/2013:
Anonymous on 1/8/2013:
Maria on 12/28/2012:
Eric W. from Des Moines, IA, whose Volkswagen was in for an auto repair service, on 12/4/2012:
Eric W. from Des Moines, IA, whose Volkswagen was in for an auto repair service, on 12/4/2012:
Denise on 11/21/2012:
Anonymous on 11/20/2012:
Rita B. from Earlham, IA, whose Subaru was in for an auto repair service, on 11/20/2012:
Marvin M. from Urbandale, IA, whose Plymouth was in for an auto repair service, on 11/17/2012:
Gary on 11/16/2012:
Dorism on 11/15/2012:
Todd M. from Urbandale, IA, whose Dodge was in for an auto repair service, on 10/16/2012:
Maria S. from Des Moines, IA, whose Pontiac was in for an auto repair service, on 10/16/2012:
Janice B. from Des Moines, IA, whose Buick was in for an auto repair service, on 10/15/2012:
Jmayoros on 10/12/2012:
Andrew C. from Altoona, IA, whose Pontiac was in for an auto repair service, on 10/10/2012:
Kirk J. from Urbandale, IA, whose Chevrolet was in for an auto repair service, on 10/8/2012:
Chris S. from Clive, IA, whose Volkswagen was in for an auto repair service, on 10/5/2012:
Joe C. from Urbandale, IA, whose Ford was in for an auto repair service, on 10/3/2012:
Troy G. from Des Moines, IA, whose Chevrolet was in for an auto repair service, on 10/2/2012:
Adam J. from Runnells, IA, whose Dodge was in for an auto repair service, on 9/24/2012:
Doug W. from Des Moines, IA, whose Jeep was in for an auto repair service, on 9/12/2012:
Scott C. from Des Moines, IA, whose Chevrolet was in for an auto repair service, on 9/5/2012:
Breena from Clive on 8/29/2012:
Michael J F. from Waukee, IA, whose Audi was in for an auto repair service, on 8/22/2012:
Greg B. from Clive, IA, whose Toyota was in for an auto repair service, on 8/21/2012:
Mark K. , whose Ford was in for an auto repair service, on 8/15/2012:
Manni B. from Urbandale, IA, whose BMW was in for an auto repair service, on 8/9/2012:
Brian P. from Clive, IA, whose Chrysler was in for an auto repair service, on 8/1/2012:
Kevin from Clive on 4/23/2012:
Travis & T. from Des Moines on 6/2/2011:
Paulb from Des Moines on 5/28/2011:
Milov from Des Moines on 5/28/2011:
Dougb from Des Moines on 5/27/2011:
Michaelc from Des Moines on 5/26/2011:
Gary & D. from Des Moines on 5/25/2011:
Evelynj from Des Moines on 5/24/2011:
Jeanb from Des Moines on 5/22/2011:
Jong from Des Moines on 5/18/2011:
Frankh from Des Moines on 5/17/2011:
Anonymous from Des Moines on 5/17/2011:
Gilbertu from Des Moines on 5/17/2011:
Greg & R. from Des Moines on 5/16/2011:
Jeanb from Des Moines on 5/16/2011:
Gregs from Des Moines on 5/10/2011:
Anonymous from Des Moines on 5/10/2011:
James & N. from Des Moines on 5/5/2011:
Markk from Des Moines on 5/3/2011:
John & L. from Des Moines on 5/3/2011:
Garyc from Des Moines on 5/2/2011:
Miket from Des Moines on 4/26/2011:
Patrickl from Des Moines on 4/26/2011:
Carolec from Des Moines on 4/23/2011:
Dorism from Des Moines on 4/22/2011:
Jimd from Des Moines on 4/21/2011:
Jasonw from Des Moines on 4/21/2011:
Jason from Des Moines on 4/21/2011:
Freemans from Des Moines on 4/20/2011:
Larry & D. from Des Moines on 4/20/2011:
Michaeln from Des Moines on 4/20/2011:
Cathyo from Des Moines on 4/20/2011:
Josephw from Des Moines on 4/18/2011:
Markh from Des Moines on 4/18/2011:
Gregoryd from Des Moines on 4/15/2011:
Anonymous from Des Moines on 4/15/2011:
Glenng from Des Moines on 4/15/2011:
Rachelv from Des Moines on 4/14/2011:
Nicolet from Des Moines on 4/14/2011:
Markz from Des Moines on 4/13/2011:
Cameronh from Des Moines on 4/11/2011:
Tori & B. from Des Moines on 4/8/2011:
Marnam from Des Moines on 4/7/2011:
Chadh from Des Moines on 4/6/2011:
Pennyh from Des Moines on 4/6/2011:
Blakes from Des Moines on 4/5/2011:
Anonymous from Des Moines on 4/5/2011:
Garyl from Des Moines on 4/5/2011:
Patrick from Des Moines on 4/5/2011:
Benw from Des Moines on 4/3/2011:
Mildred (. from Des Moines on 4/2/2011:
Chadh from Des Moines on 4/1/2011:
Amyb from Des Moines on 4/1/2011:
Rjn from Des Moines on 3/31/2011:
Ron & K. from Des Moines on 3/31/2011:
"The staffing, shop, and maintenance are always exemplary. A more accurate estimate of work done would be nicer."
Anonymous on 3/31/2013:
"Service is great! I can't say enough about the kind, courteous service of Eric and Wade. They are a large part of what keeps me coming back."
Jordan N. from West Des Moines, IA, whose Ford was in for an auto repair service, on 3/28/2013:
"They are a great shop, I would feel comfortable sending anyone there."
Sarah S. on 3/27/2013:
"The customer service was the most excellent that I have ever experienced with an auto repair shop. I felt as if I was walking into the lobby of a doctor's office because of the friendly, nicely dressed staff and the immaculate lobby area! I was a walk-in visit and they took care of me right away despite being very busy."
Hilary L. from West Des Moines, IA, whose Ford was in for an auto repair service, on 3/27/2013:
"Nice shop great people honest excellent service"
Barbara C. from Urbandale, IA, whose Oldsmobile was in for an auto repair, on 3/25/2013:
"Reliable work. Straight-forward and honest about repairs needed. Excellent customer service."
Jen K. from Des Moines, IA, whose Ford was in for an auto repair service, on 3/15/2013:
"Did good work, and recommended I check into my warranty before getting another repair that would cost me $1,000. I appreciated they let me know I might not have to pay for something."
Michelle J. from West Des Moines, IA, whose Acura was in for an auto repair, on 3/8/2013:
"Actually, I had been to the shop for my last oil change and another repair. The guys who drive you to and from pick up were all very nice. I had not received particularly good customer service while in the store though. Not bad, just absolutely indifferent. I can't stand indifference. This was my second chance visit. The personnel in the office was different than my last visit and much more inviting and friendly. Glad I gave the team a second chance. The atmosphere was much more friendly and caring. Thank you! Being able to talk to someone at 8:00pm on a Sunday evening means a lot to a single mother of three. That was a huge plus!"
Robert M. from West Des Moines, IA, whose Nissan was in for an auto repair, on 3/7/2013:
"very fast, professional, talked to me about everything before doing the work, had exact dollar amount breakdown for all. Would highly recommend them"
Brandon S. on 3/6/2013:
"This was a great first experience for me with using a trusted shop other than a dealership. I will definitely be returning."
Helen L. from Clive, IA, whose Nissan was in for an auto repair service, on 3/3/2013:
"Use them, no question:)"
Traci G. from Des Moines, IA, whose Dodge was in for an auto repair, on 2/28/2013:
"Dan explained the repairs that would be needed, and also what was recommended for other maintenance needs. I will return to Westside to have the maintenance done because I feel I can trust them."
Melissa H. from Ankeny, IA, whose Jeep was in for an auto repair service, on 2/28/2013:
"The service at Westside is friendly and thorough. I trust them to maintain and repair my vehicles."
Dan P. from Dexter, IA, whose Nissan was in for an auto repair service, on 2/28/2013:
"I had a really good experience!"
Carmen K. from Des Moines, IA, whose Ford was in for an auto repair service, on 2/27/2013:
"You are good but expensive."
Jodi P. on 2/26/2013:
"Gerat! Can always count on good quality repair and customer service"
Steven B. , whose Nissan was in for an auto repair service, on 2/21/2013:
"I'm new to the area and needed a reliable and trustworthy place to go to. The reviews online were great so I gave them a try. My service took less than an hour, they cleaned the entire interior, and even left a bag of microwave popcorn for me. Top notch!!"
Jmayoros on 2/15/2013:
"I have great confidence in Westside to do the job right. I have used them now for 7 years for that reason."
Louie S. from Windsor Heights, IO, whose Pontiac was in for an auto repair service, on 2/11/2013:
"These guys do a really great job; Westside Auto Pros is upfront about repairs and can be trusted to fix whatever problem you have with your vehicle. Their shuttle service is prompt and efficient and their customer service is friendly and available. A+"
Jodi P. from Clive, IA, whose Ford was in for an auto repair service, on 2/6/2013:
"West Side Auto Pros have serviced us very well. we love the care, honesty and attention they give us as customers. The quality of the work is always top notch"
Rita O. from Des Moines, IA, whose Ford was in for an auto repair, on 2/5/2013:
"Very thorough - I am confident that they fixed everything that was wrong with my vehicle and the service was excellent!"
Erwin E. F. from Ankeny, IA, whose Buick was in for an auto repair service, on 2/4/2013:
"WS Auto is an excellent independant service shop not beholding to a major auto firm. I moved from their area in 2003 and did not find a dealer/shop I was comfortable with so even thought they were 20+ miles from my present location, I found it to my satisfaction to return to WS Auto. I am very pleased with their their knowledgable service personnel and friendly staff."
Lynn on 1/31/2013:
"Excellent customer service, knowledgable staff, thorough repairs & maintenance."
Wesley D. from West Des Moines, IA, whose Honda was in for an auto repair service, on 1/29/2013:
"High quality service. Very accomodating. I am temporarily homebound and they picked up my car, worked on it and returned it in short order."
Karen D. from West Des Moines, IA, whose Lexus was in for an auto repair service, on 1/25/2013:
"yes and have already suggested to 2people"
Anonymous on 1/25/2013:
"Great service, friendly, helpful"
Jim S. from West Des Moines, IA, whose Lincoln was in for an auto repair service, on 1/25/2013:
"I'd tell them you offered me a ride home and offered to pick me up when my car was completed and that I was happy with my first experience with you. Also, everyone there was exceptionally polite!"
David D. G. from West Des Moines, IA, whose Jeep was in for an auto repair service, on 1/24/2013:
"Very professional, very honest and trustworthy"
Joshua T. from West Des Moines, IA, whose Dodge was in for an auto repair, on 1/23/2013:
"Professional and great service."
Kylee B. from Urbandale, IA, whose Acura was in for an auto repair service, on 1/22/2013:
"Very friendly and fast but quality work."
Mark B. from Urbandale, IA, whose Toyota was in for an auto repair service, on 1/22/2013:
"You can't ask for any better service or personal attention."
Anonymous on 1/8/2013:
"Honest and dependable, top notch service!"
Maria on 12/28/2012:
"Nine times out of ten, good customer service; however today was the exception. Poor customer service provided by front staff as well as owner."
Eric W. from Des Moines, IA, whose Volkswagen was in for an auto repair service, on 12/4/2012:
"Very honest, explained clearly what repairs needed to be done. And short wait time."
Eric W. from Des Moines, IA, whose Volkswagen was in for an auto repair service, on 12/4/2012:
"They are honest, they explain things clearly and quick with repairs."
Denise on 11/21/2012:
"Fair price and thorough job. able to get my car in and repaired in a decent time frame."
Anonymous on 11/20/2012:
"They were friendly and fair. They could not find anything with my car, so they told me that instead of making up a problem so they could make a dollar. They were also $50 cheaper on fixing a headlight than any other place I had found."
Rita B. from Earlham, IA, whose Subaru was in for an auto repair service, on 11/20/2012:
"nice people, short wait time, good service"
Marvin M. from Urbandale, IA, whose Plymouth was in for an auto repair service, on 11/17/2012:
"great service; always solves the problem"
Gary on 11/16/2012:
"Discussed WAP yesterday with my third referral (LOTS of dissatisfacion out there with auto repair companies - this comes up a LOT) . Advised him of my satisfaction with quality of repairs, speed of service, and communication when potential problems arise during appointment."
Dorism on 11/15/2012:
"Excellent - this is the place to go for expert repair, value and shuttle service."
Todd M. from Urbandale, IA, whose Dodge was in for an auto repair service, on 10/16/2012:
"Trusted advisors. Fair prices."
Maria S. from Des Moines, IA, whose Pontiac was in for an auto repair service, on 10/16/2012:
"Provides good service and provides reinforcement to customers who return, which is a perk...not all places take extra time and effort to do little nice things for customers."
Janice B. from Des Moines, IA, whose Buick was in for an auto repair service, on 10/15/2012:
"they do great work & are customer friendly. They go above & beyond making your stop there as comfortable as possible. It is the little things that makes the differance."
Jmayoros on 10/12/2012:
"great service and quality work"
Andrew C. from Altoona, IA, whose Pontiac was in for an auto repair service, on 10/10/2012:
"It's great. I never go anywhere else! I've never had to take my car back a second time for the same issue."
Kirk J. from Urbandale, IA, whose Chevrolet was in for an auto repair service, on 10/8/2012:
"i have recommend customers, in just the last few weeks. And I have been a customer for over 20 years."
Chris S. from Clive, IA, whose Volkswagen was in for an auto repair service, on 10/5/2012:
"Amazing customer service. Westside Auto Pros did a great job estimating work as soon as I walked in and kept me informed the whole time."
Joe C. from Urbandale, IA, whose Ford was in for an auto repair service, on 10/3/2012:
"Good people, good service"
Troy G. from Des Moines, IA, whose Chevrolet was in for an auto repair service, on 10/2/2012:
"I would tell them that you do quality work and are respectful to the the customer."
Adam J. from Runnells, IA, whose Dodge was in for an auto repair service, on 9/24/2012:
"Go somewhere else. Great customer Service but way overpriced and unable to perform job...so much so that I ended up not have the work completed. The strut bolts were semi-seized in the lower bushing. I got an over the phone quote that it would be roughly 320 (I had the struts) to put them on and get an alignment. Dropped it off and got a call saying it was going to be 460 but may not need an alignment. Got another call saying they can't get the bolts out and were going to have to press out the bushings and put new in...bushings were quoted at $60 each and total cost would end up right at $1000. I said no thanks, was charged a little over $50 for them to try to get a bolt off with no success...waste of my time and money. Took the truck home/broke the bolts loose/put new struts on/put everything together in about 2 hours. Apparently the shop rate is 500.00/hour. I also bought the bushings just in case I needed them...got them for 30.00 each. Front desk and shuttle were very friendly and helpful but way actual service team is overpriced and unable to perform the job."
Doug W. from Des Moines, IA, whose Jeep was in for an auto repair service, on 9/12/2012:
"they are great, fair, professional"
Scott C. from Des Moines, IA, whose Chevrolet was in for an auto repair service, on 9/5/2012:
"Great place, easy to work with, do a great job, and take the time to add the little touches (Shuttle Service, Washed car, Popcorn Treat.."
Breena from Clive on 8/29/2012:
"Awesome! I don't feel like I am being taken advantage of, and I know that I can trust them to do quality work."
Michael J F. from Waukee, IA, whose Audi was in for an auto repair service, on 8/22/2012:
"Great customer service. Quick service."
Greg B. from Clive, IA, whose Toyota was in for an auto repair service, on 8/21/2012:
"Top quality service and excellent attention to detail"
Mark K. , whose Ford was in for an auto repair service, on 8/15/2012:
"I would not refer my family or friends to this particular facility. I was charged way more than I should have been (nearly 2 full days labor) for troubleshooting a problem that I diagnosed and reported upon arrival. After work was complete and I was back on the road, a part that was removed by the technician was not replaced properly subsequently causing another breakdown/tow/repair bill only 75 miles down the road of nearly $1000."
Manni B. from Urbandale, IA, whose BMW was in for an auto repair service, on 8/9/2012:
"Westside Auto Pros does good work, has great customer service and are reasonably priced."
Brian P. from Clive, IA, whose Chrysler was in for an auto repair service, on 8/1/2012:
"Great customer service, timely resolution, high quality work. My wife loved the popcorn left in the car. You've established trust and a new customer. Your prices were fair and reasonable. You kept me informed throughout the process and let me be the decision maker."
Kevin from Clive on 4/23/2012:
"I was traveling from out of state on business when I had car trouble. I took it to a dealer first (big mistake!) and they charged me $1000.00 to fix the problem and it did not help. I called Westside Auto Pros on a Monday morning. They told me to bring it right in. They found out what was wrong, charged me 1/2 what the dealer did, fixed the problem and I was on my way in less than 4 hours. These folks were a life saver for me and I would recommend them to anyone traveling thru Des Moines or that lives there. They were kind, courteous and straight forward. I wish they were in my town, I'd always take my car to them."
Travis & T. from Des Moines on 6/2/2011:
"Took my van in to have the air conditioner fixed and the cost was less than I anticipated which was a good surprise. They also discovered a gasket leak that most likely saved me from driving without oil and causing me more problems. With a teen driver, college driver and us we take 4 vehicles to West Side for maintenance and repair. West Side does their best to keep our costs down if possible. However, wouldn't mind a 5-10% loyalty discount each time we have work done. :)"
Paulb from Des Moines on 5/28/2011:
"The team not only performed a great review of our 16 year olds new vehicle, but did some requested repairs as well. Since my repair part was very expensive, the service team searched out the best price for me, and got me out the door under my original estimate. I don't expect this every time, but their willingness to go the extra mile was great!"
Milov from Des Moines on 5/28/2011:
"Generally, very happy eith the service. It woukd have been nice to have had more updates through the day on what going on with the progress of my car. Additionally, the parts mark-up was a little high. Overall, will return."
Dougb from Des Moines on 5/27/2011:
"They said it would take onr hour & it was one hour to fix my car.
The people are great at what they do."
The people are great at what they do."
Michaelc from Des Moines on 5/26/2011:
"Brought car in for Oil change and Tune up, while working on it , they discovered some other problems that needed taking care of - as always, I leave there feeling confident in the dependability of my old car ... West Side Autos makes sure it keeps running like a gem!"
Gary & D. from Des Moines on 5/25/2011:
"I first started bringing my vehicles to Westside Auto Pros in 2010 and have never had a bad experience from the staff or mechanics.
I look forward to a continued long association."
I look forward to a continued long association."
Evelynj from Des Moines on 5/24/2011:
"Great service, very nice people, good value."
Jeanb from Des Moines on 5/22/2011:
"Westside Auto Pros are knowledgeable and professional in every aspect of thier operation. They have always provided above and beyond the service I anticipated."
Jong from Des Moines on 5/18/2011:
"As usual the service and ride to work program was excellent. The only problem I have is that for about the 9th time I came to Westside, got the work done, but forgot to turn in the rebate check. The one I could have used yesterday was for $20.42. That's a lot of bottles and cans I'll have to pick up alng the highway to make it up. Until next time. Jon"
Frankh from Des Moines on 5/17/2011:
"excellet. Appointment kept. Well orgnized busness."
Anonymous from Des Moines on 5/17/2011:
"Everyone was so nice, very helpful. Tina provided particularly excellent customer serice. I'll come back!"
Gilbertu from Des Moines on 5/17/2011:
"As usual your service was prompt, courteous and fair. I would highly recommend your establishment to my family and friends.
Thank you,
Gilbert V. Urias"
Thank you,
Gilbert V. Urias"
Greg & R. from Des Moines on 5/16/2011:
"Very pleased with the service and care given to our vehicles at Westside. They couldn't finish a repair on my auto in one day so they offered me a rental car until the next day. It all worked out great. Thanks."
Jeanb from Des Moines on 5/16/2011:
"What a great place to take your vehicle for service. Westside Auto Pros is the very best."
Gregs from Des Moines on 5/10/2011:
"Your front line staff and your responses are excellent."
Anonymous from Des Moines on 5/10/2011:
"I have no complaints about the actual work or cost of the work. I wasn't too pleased with having to constantly follow-up with them on the status of my vehicle. Not that I needed them to call me hourly, but they were waiting for parts and the part apparently didn't come in when expected, which I didn't know until I called to follow-up. I had to call a day or two later to follow-up again."
James & N. from Des Moines on 5/5/2011:
"I had taken the car to two other repair shops, both stated they couldn't seem to find the problem. West Side found it, tested it, repaired it, and tested it again, in two hours. We are very pleased."
Markk from Des Moines on 5/3/2011:
"Wow! I could stop right there. The whole experience was fantastic. Penny was able to fit me in, Matt "checked me in and made me a cup of coffee. Rick drove me home (twice). Jeff called with the estimate. Tina called and assured me a ride would be there to get me soon. Wade picked me up and drove me back to the shop. Jeff stayed late so I could pick up my vehicle. I found a freshly washed vehicle inside and out. With a surprise in the front seat. I couldn't tell you one persons name at my old place(never again). I will definately "pop" back in as will the rest of my friends and family. Great Experience. Thank You."
John & L. from Des Moines on 5/3/2011:
"We have always been very please with the service that is provided to us. In all capacities, your employees are super! It is such a pleasure to get into the vehicle when service is done. It is clean and smells good! Thank you for all everyone does!"
Garyc from Des Moines on 5/2/2011:
"WAP stands behind their work. After our car developed a clicking noise from the engine recently, they offered us a rental car and got the car fixed by the next day. They also caught a maintenance issue that we'd overlooked, so we got that taken care of at the same time. They are honest and honorable in the way they conduct their business. We highly recommend them."
Miket from Des Moines on 4/26/2011:
"West side auto pro's staff provided a fantastic environment for the customer's stay during repair and also has a shuttle ride option as well. They did really well evaluating my vehicle and telling me the problem as well as putting other future essential repairs under consideration. Their customer service is well cared for and provide information important for the customer. I also think they put on repair prices a little bit off the edge compare to other service providers but my first day for me was a good experience."
Patrickl from Des Moines on 4/26/2011:
"excelent service thank you!Your prompt attention and top notch customerservice sets you far above all others."
Carolec from Des Moines on 4/23/2011:
"A couple weeks ago my Mazda Tribute lost all brake power. The vehicle was towed to Westside Auto Pros where Jeff arranged a loaner vehicle for me (which I greatly appreciated) and my vehicle was repaired by the end of the following day. They provided good details around the repair and the cost involved. I was very pleased with the service, timeliness, and the friendliness of the entire staff. I will definitely be back!!"
Dorism from Des Moines on 4/22/2011:
"Easy to make an appointment and they called/e-mailed to confirm.
Shuttle service excellent to and from work.
Service performed was explained along with an estimate of when future service would be needed for brakes.
Glad to have a good service center for my Saturn."
Shuttle service excellent to and from work.
Service performed was explained along with an estimate of when future service would be needed for brakes.
Glad to have a good service center for my Saturn."
Jimd from Des Moines on 4/21/2011:
"After getting the run around from another shop, I discovered Westside on my drive home. Great service, great price and the cleanest shop I've been in. They have my business from now on."
Jasonw from Des Moines on 4/21/2011:
"I was very pleased with the service provided and will definitely continue to service my vehicle at WestSide Auto Pros. Customer service is second to none and Jeff goes out of his way to make you feel comfortable and informed. It's difficult to find this these days. Thank you!"
Jason from Des Moines on 4/21/2011:
"I was very pleased with the service provided and will definitely continue to service my vehicle at WestSide Auto Pros. Customer service is second to none and Jeff goes out of his way to make you feel comfortable and informed. It's difficult to find this these days. Thank you! (Invoice # 72186)"
Freemans from Des Moines on 4/20/2011:
"The staff was very friendly. They explained the problems they found after completing an inspection of the vehicle. They provided me with multiple options at different price points to complete my repairs. The repairs were completed in a timely fashion. All my questions and concerns were addressed in a courteous manor. I was very pleased with the service I received and how my car ran when it was returned to me."
Larry & D. from Des Moines on 4/20/2011:
"Being greeted by the friendly staff at Westside Auto Pros is just the begining in a string of positive services offered by a local small business. Their bathroom was a warm tropical paradise, they offer complimentary custom coffee by the cup and the driver that took me to and from work was a class act! Wade dropped me off at the front door and picked me up at a predetermined time in the afternoon. Thank you Westside Auto Pros for making me feel like ROYALTY!"
Michaeln from Des Moines on 4/20/2011:
"I am so glad I found Westside Auto Pros! I continue to be amazed with every visit. Complete professionalism and unrivaled customer service. It's nice to have a auto shop you can trust. Keep up the great work!"
Cathyo from Des Moines on 4/20/2011:
"Did you like the new made up word? But it describes my experience everytime I bring my car in for maintenance or repairs. Jeff is the first contact and is an outstanding individual to greet me first thing in the morning. His professinalism and knowledge are examples of the type of company Auto Pros stands for. All other front office employees, Tina and Penny are such rays of sunshine. And what can I say about Wade. Such a colorful person! Keeps the communication going while traveling to the office, nothing is ever boring. Love that guy! Have never had the opportunity to meet the mechanics, but know they are outstanding individuals by the way my vehicle is returned to me. Always top notch repairs. Thank you to everyone at Auto Pros for taking care of me and my vehicle. It is very much appreciated!"
Josephw from Des Moines on 4/18/2011:
"Brought my car in when i needed codes cleared and was hooked up and driving away the next day. Thanks to all that worked on my car and got me squared away."
Markh from Des Moines on 4/18/2011:
"Westside autopros service has always been top notch. I have always been explained in detail all services that are needed. I'm a detail guy so I like that very much. I have never been sold upgrades or pressured to have services performed. It is great to never have to go to the dealership for service."
Gregoryd from Des Moines on 4/15/2011:
"I have been taking my Saturn to Westside for service work for the past couple of years and I would highly recommend them. Their service is top-notch, they provide me prompt shuttle service to and from my office, and they always have my car ready when promised. I know I can rely on them to keep my car in tip-top condition. Kudos to Ron and the entire staff!"
Anonymous from Des Moines on 4/15/2011:
"My 1996 Honda Civic runs almost as good as the day I drove it off the Show Room floor!!!"
Glenng from Des Moines on 4/15/2011:
"I called Westside to see if they had nitrogren for my tires which my wife thought was low. Jeff knew my first name and offered to check the pressure and add if necessary for no charge because I was a very satisfied regular customer."
Rachelv from Des Moines on 4/14/2011:
"I had my oil changed and transmission fluid flushed. Both experiences were excellent. I dropped my car off at 7:40 a.m. to catch the 7:55 a.m. shuttle. The shuttle was very timely in picking me back up as I needed by car done by noon. I have found that if I can clear in when I need to be picked back up, Westside is very accommodating and the shuttle drivers are very kind!"
Nicolet from Des Moines on 4/14/2011:
"Great customer service and always involving, engaging, and entertaining. Very concerned about family and will continue to take all our cars there!"
Markz from Des Moines on 4/13/2011:
"very little improvement needed from my stand point"
Cameronh from Des Moines on 4/11/2011:
"My wife's vehicle needed new tires, and there were several "buy 3, get the 4th free" deals elsewhere that we could have taken advantage of. But Ron and Jeff went out of their way to make sure we had a safe set of new tires that fit within our budget. Quite simply, these guys are honest and they get the AAA Top Shop award for a reason. The shop's integrity ? in its work and the employees' character ? is something every auto shop should aspire to match. We've been regular customers for years, and we will continue to be regular customers. Great job!"
Tori & B. from Des Moines on 4/8/2011:
"I brought my car in for an oil change and they also did their inspection and found that my tires needed rotating. They called me before they did any extra work, and I told them to go ahead and rotate them. They also dropped me off at work and picked my husband up after he got off, so it worked out great!"
Marnam from Des Moines on 4/7/2011:
"We have going to Westside for a number of years. Staff is very knowledgeable and friendly. They always go out of their way for us. We enjoy the fun facts on FB!"
Chadh from Des Moines on 4/6/2011:
"fix my problem right first time, nice staff, competitive prices and very knowledgeable."
Pennyh from Des Moines on 4/6/2011:
"In and out without any fuss! Excellent customer service."
Blakes from Des Moines on 4/5/2011:
"Easily the most professional, clean, straightforward, and modern automobile shop I have taken my car. And yet, the services come at a reasonable price. I will never take my car to the service shop at the dealership when this team does such high-quality work at a more reasonable price."
Anonymous from Des Moines on 4/5/2011:
"Very Satisfied with my experience with Westside."
Garyl from Des Moines on 4/5/2011:
"The number 1 priority for auto service is good, dependable work. A good guarantee, customer service, and fair prices are also desirable qualities. Westside Auto Pros has it all! I recommend them to everyone."
Patrick from Des Moines on 4/5/2011:
"Just wanted to thank Ron and Jeff for great customer service on the work with my BMW. Appreciate the competitive pricing and superior customer service."
Benw from Des Moines on 4/3/2011:
"Brought my high-mileage Volvo S80 in for the scheduled oil change & tire rotation. The guys brought up several fixes that needed to be addressed at some point in the future. They were great with prioritizing which ones were most important for safety and performance. There was no pressure and they were very accommodating. I can trust these guys to take care of me and my vehicle. Would recommend to anyone to have West Side Auto work on your vehicle."
Mildred (. from Des Moines on 4/2/2011:
"Westside was excellent to work with and any questions I had about my car they answered. Setting up a time to bring the car in was fast and easy. The staff who work there are polite and knowledgable. And my car always comes out fixed or served as the Warrenty requires."
Chadh from Des Moines on 4/1/2011:
"friendly staff, and always does a great job of explaining my cars problem and fixing it right thanks westside"
Amyb from Des Moines on 4/1/2011:
"I had to bring my 3 young children with me to get our oil changed. The nice waiting room (with TV, toys, and complimentary beverages), friendly staff (each of the kids were happy to get a balloon), and short wait (we were in and out in an hour, which included the oil change, a filter replacement, and tire rotation) made it an enjoyable experience."
Rjn from Des Moines on 3/31/2011:
"Excellent service, up front estimates, and timely repairs. Doesn't get much better than that."
Ron & K. from Des Moines on 3/31/2011:
"The employees are always friendly. They fit us in the schedule promptly and had the vehicle done earlier than expected. We have been doing business with them a long time and will not switch."
Locally Owned & Operated in Clive
Westside Auto Pros offers:
- 18 Month/18,000 Mile Warranty
- FREE Shuttle
- FREE loaner car with repairs
- 6 Months Same as Cash - ask for details
- Service Contracts Honored
- Authorized for most Extended Warranties
- Fleet Companies Welcomed
- 24 Hour Early-Bird Drop-Off
- Estimates Before Any Repairs
- Windshield Repair & Glass Replacement
- Full Line of Name Brand Tires
- Trailer Brakes, Wiring, & Service
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