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Westside Auto Pros, Des Moines IA and Clive IA, 50325, Auto Repair, Engine Repair, Brake Repair, Transmission Repair and Auto Electrical Service

Welcome to Westside Auto Pros serving Des Moines and Clive, 
your Premier Auto Repair and Service Shop


  • Westside Auto Pros, Des Moines IA and Clive IA, 50325, Auto Repair, Engine Repair, Brake Repair, Transmission Repair and Auto Electrical Service
  • Our Shop

  • Welcome to Westside Auto Pros located in Des Moines, IA. With an emphasis on quality and attention to detail, we pride ourselves on meeting our customers' every need. From tune-ups to collision repair, our auto repair shop will have your car back on the road in a timely fashion without sacrificing quality.

  • Westside Auto Pros, Des Moines IA and Clive IA, 50325, Auto Repair, Engine Repair, Brake Repair, Transmission Repair and Auto Electrical Service
  • Auto Repair

  • The advisers and technicians at Westside Auto Pros are masters of all things Auto Repair. Equipped with the latest in diagnostic and repair technology, your car will receive nothing less than first class care.
  • Westside Auto Pros, Des Moines IA and Clive IA, 50325, Auto Repair, Engine Repair, Brake Repair, Transmission Repair and Auto Electrical Service
  • Engine Repair

  • Don't cause unnecessary damage to your car's engine - as soon as that Check Engine Light comes on, its time to bring your vehicle in to the Engine Repair experts at Westside Auto Pros.
  • Westside Auto Pros, Des Moines IA and Clive IA, 50325, Auto Repair, Engine Repair, Brake Repair, Transmission Repair and Auto Electrical Service
  • Transmission Repair

  • Ensuring proper transmission system function is one of the most vital parts of vehicle maintenance. Our Transmission Repair team can handle even the most complex mechanical problems and eliminate any possibility for undue wear and tear on your gears.
  • Westside Auto Pros, Des Moines IA and Clive IA, 50325, Auto Repair, Engine Repair, Brake Repair, Transmission Repair and Auto Electrical Service
  • Brake Repair

  • Squealing brakes? Noticeably less stopping power? Don't endanger yourself or your loved ones any longer by neglecting the most important component of auto safety. Bring your car by our Brake Repair garage today and leave with a factory-quality braking system.
  • Westside Auto Pros, Des Moines IA and Clive IA, 50325, Auto Repair, Engine Repair, Brake Repair, Transmission Repair and Auto Electrical Service
  • Auto Electrical Service

  • Today cars are filled head-to-toe with electronics. Despite the complexity of modern vehicles' electronic systems, our Auto Electrical Service technicians are trained to handle even the most complicated electrical problems with your car.

Personal Testimonials
Michele on 7/12/2014:
"Highly recommended - service and staff are great - waiting area is extremely nice"

David C. from Mc Callsburg, IA, whose Chrysler was in for an auto repair, on 7/8/2014:
"Great value and fast service."

June S. on 7/6/2014:
"West Side Auto Pros is truly concerned about their customers and doing what is right for them. They are professional, knowledgeable, and provide great service!"

Sherill W. from Des Moines, IA, whose Geo was in for an auto repair service, on 7/2/2014:
"Stellar, competent, punctual and professional--customer service focused"

Kristin on 7/1/2014:
"I would tell them they figured out the issue but claimed my other headlight needed repair when it was just fine. I would not go back."

Gayla C. from Waukee, IA, whose Buick was in for an auto repair service, on 6/23/2014:
"good service, knowledgeable and helpful staff who go beyond whats required to make sure I'm satisfied and understand problelms/repairs."

Phil S. from Des Moines, IA, whose Lincoln was in for an auto repair, on 6/20/2014:
"THAT IT WAS -SO FAR- EXCELLENT! I AM REALLY PLEASED."

Becky S. from Lafayette, IN, whose Toyota was in for an auto repair, on 6/17/2014:
"Great service. Nice people."

Shaunda M. on 6/15/2014:
"Due to the severity of my brake problem, they were able to work me in immediately, even after initially telling me they had no appointments until the next week."

Anonymous on 6/12/2014:
"Great service and great staff to work with!"

Bill P. from Clive, IA, whose Honda was in for an auto repair service, on 6/10/2014:
"Great service and explaination of the needed repair"

Sue D. from Des Moines, IA, whose Ford was in for an auto repair, on 6/9/2014:
"Great customer service. Very professional"

Carlos V. from Perry, IA, whose Land was in for an auto repair, on 6/7/2014:
"Definitely I recommend recommended ."

Sara Jo M. from Saint Paul, MN, whose Jeep was in for an auto repair, on 6/5/2014:
"It was OUTSTANDING. They were professional, friendly, accurate, clean, organized, honest, fast. Truly Impressive service!!"

Melinda on 6/3/2014:
"Awesome! Love the guys up front. Only been there three times and they treat me like I have been there for years. Love the great customer service."

Dan S. from Des Moines, IA, whose Kia was in for an auto repair, on 6/3/2014:
"It's a great place, people are friendly, do great work, which they guarantee, and it doesn't smell like grease in the waiting room. And you can have chips if you want them."

Anonymous on 5/28/2014:
"Very clean and comfortable, nice amenities, friendly service."

Sue D. from Des Moines, IA, whose Ford was in for an auto repair, on 5/22/2014:
"Very friendly staff. Very professional. Very clean, confortable waiting area"

Michele B. from West Des Moines, IA, whose Chevrolet was in for an auto repair service, on 5/21/2014:
"Quality work; honest, courteous and friendly staff - overall great experience"

Daryl C. from Des Moines, IA, whose Dodge was in for an auto repair, on 5/15/2014:
"Simply outstanding. Jeff and everyone else I dealt with was very friendly. They shuttled me back to work and picked me up again after work to shuttle me back to the shop. They exceeded my expectations."

Katy H. from Des Moines, IA, whose Mazda was in for an auto repair, on 5/13/2014:
"Great auto body shop - high quality, honest work and friendly, rsponsive customer service."

Carol S. from Urbandale, IA, whose Lexus was in for an auto repair service, on 5/9/2014:
"They called with the recommendations on maintenance that need to be performed on my car. Jeff gave me quotes on all the work and his suggest on what needed to be performed first. But there was no heavy sales push to have me do them right now. He told me about the six month payment plan that was available due to the amount of the suggested maintenance. A very friendly place to deal with. The shuttle drivers were polite and friendly too."

Jeremy G. from Kansas City, KS, whose Ford was in for an auto repair, on 5/7/2014:
"I was very satisfied with the inspection and how they told what to expect from the truck."

Benjamin A. from Des Moines, IA, whose Toyota was in for an auto repair service, on 5/3/2014:
"I'd say it was excellent work and excellent customer service."

Mike J. from Johnston, IA, whose Ford was in for an auto repair, on 5/1/2014:
"We use them, and will continue to use them as long as they continue to provide quality work. Suggest that you try them as well."

Pat on 5/1/2014:
"Have been a customer for many years. Excellent service knowlegeable and frendly employees."

Brice Van D. on 4/30/2014:
"Seemed like a good place to go and I would likely return."

Ruthann C. from Des Moines, IA, whose Toyota was in for an auto repair service, on 4/24/2014:
"Typically everyone is very friendly at Westside Auto Pros. I was disappointed this time, because I scheduled a 1:30 PM appointment and then had to change it. I called the shop to change it to 9:00 AM and I was told it was changed. I called the day before to confirm my appointment and they said they still had me booked at 1:00 PM. It was frustrating because I got off of work specifically to have my oil changed at Westside Auto Pros rather than go somewhere that is open on the weekends. I was able to go today at 7:30 AM, but would have preferred the 9:00 AM time I thought I had booked. :("

James C. from Clive, IA, whose Pontiac was in for an auto repair, on 4/24/2014:
"Iffy quality; had car in Nov 2013 for winter tires. Had to return it twice to get air pressure and TPMS sensors correctly calibrated. April 2014 bought summer tires/rims/TPMS. Tire pressure system failed next day. Returned to fix; had to recalibrate TPMS sensors. Air pressure in tires not set to factory specs......guess I'll have to do it myself rather than return again to get them pressured correctly."

Bryan T. from Urbandale, IA, whose BMW was in for an auto repair, on 4/10/2014:
"I have been a customer of yours for around 5 or 6 years and during that time have always been treated respectfully by your counter people. Jeff, Joe and Bryan are always very accommodating and want to make sure they get the job done right. the service is always excellent, the coffee is always good, and if its hot the Pops always cold.oh and did I mention I love the chocolates!! the drivers that take me home after I drop my car off and then pick me up to come back to the shop are very polite and I enjoy talking with them during our journey. Ron, your group is always taking excellent care of me and never let me down. I was recommended buy a customer of yours and I have referred many people to you as well based on my confidence of your facility. it is good to have one place to go that you know the job will be done right the first time at the price you were quoted on time. Thank you so much"

Travis S. from West Des Moines, IA, whose Ford was in for an auto repair service, on 4/9/2014:
"I trust their recommendations and advice!"

Jimmy on 4/8/2014:
"Westside Auto Pros have a clean shop, provide honest advice, and most importantly provide quality service."

Craig B. from Marion, IA, whose Nissan was in for an auto repair, on 4/6/2014:
"Way to work with"

Peter M. from West Des Moines, IA, whose Toyota was in for an auto repair, on 4/5/2014:
"Take your car to these guys - they will only do what is needed and are trustworthy in their advice and relationships with their customers."

Dennis J. from Clive, IA, whose Infiniti was in for an auto repair, on 4/4/2014:
"Attentive, professional staff who found the problem and fixed it. Reasonable cost and very quick turnaround time."

Rob H. from Humeston, IA, whose Toyota was in for an auto repair service, on 3/27/2014:
"I have been pleased to this point."

Scott W. from Colfax, IA, whose Mitsubishi was in for an auto repair service, on 3/24/2014:
"I am a repeat customer, have had several different vehicles serviced at Westside Auto Pros over the years, and have nothing but good things to say about every time I've been there. A geat shop and a great team of folks there who seem happy, and to care about what they do."

Sue J. from Des Moines, IA, whose Chevrolet was in for an auto repair, on 3/22/2014:
"This was the first time my car was serviced at your shop. Although there was a problem that came up after getting my car back I found that there was a quick response to take care of the problem and have my car ready even though it was after hours. I appreciate that my problem was looked upon as their problem and needed to be fixed ASAP. You don't find many places that take pride in ownership and that customers come first like Westside Auto."

Katy H. from Des Moines, IA, whose Mazda was in for an auto repair service, on 3/19/2014:
"Excellent service on all levels!"

Jane L. from Des Moines, IA, whose Lexus was in for an auto repair service, on 3/19/2014:
"very good - though when I first started getting the middle oil change you used to wash my car and the last year or so that has been obsoleted....it was a very nice perk"

Ben A. from Des Moines, IA, whose Toyota was in for an auto repair, on 3/15/2014:
"I'm a relatively new customer, but I'd say the quality is "concierge level." Bu which I mean everyone I've dealt with has gone the extra mile."

Jennifer P. from West Des Moines, IA, whose Honda was in for an auto repair, on 3/13/2014:
"Great service, friendly staff. Always keep me informed of what needs to be done, options and costs."

Stacey S. from Des Moines, IA, whose Ford was in for an auto repair service, on 3/12/2014:
"I would tell them that the service at Westside Auto Pros is just awesome they care about there customers and the vehicles they repair. They go out of there way to make customers very happy. Thanks for all you do at Westside Auto Pros."

Tyler S. from Adel, IA, whose Ford was in for an auto repair service, on 3/6/2014:
"They were very thorough and honest. Jeff D. was great. I think I finally found a long-term auto mechanic."

Danielle G. from Urbandale, IA, whose Chrysler was in for an auto repair service, on 3/6/2014:
"That they did a great job and were very helpful. The shuttle Svc was great & it was extremely easy to get a loaner car so we didn't have to change our schedule at all. The price was higher than a previous estimate but they also performed more repairs & the addl services were worth the price."

Melinda M. from Altoona, IA, whose Dodge was in for an auto repair service, on 2/26/2014:
"That your business is awesome! Customer service is excellent."

Stan M. from Altoona, IA, whose Ford was in for an auto repair service, on 2/16/2014:
"It's the cleanest most organized, most customer oriented auto shop I've ever seen. Great people, great service and great products!"

Michele B. from West Des Moines, IA, whose Chevrolet was in for an auto repair service, on 2/15/2014:
"Very good - no problems - great staff"

Tonya L. from Albia, IA, whose Volkswagen was in for an auto repair service, on 1/27/2014:
"I would tell them Auto Pros is professional, punctual,has competitive pricing, and I trust them to work on all my vehicles, in particular my foreign car. I also enjoy the free shuttle service and comfy waiting room."

Eric J. on 1/18/2014:
"They do great work and provide superior customer service to anywhere else in the Des Moines metro. I went in for new wiper blades before a long road trip. Not only did Jeff replace them, he topped off my washer fluid too. Thank you Jeff!"

John S. from Clive, IA, whose Mitsubishi was in for an auto repair, on 1/17/2014:
"Great quality of work and customer service."

Kellie on 1/7/2014:
"I feel comfortable that I'm being quoted a fair price. I have no complaints on the quality of work."

Jessica from Urbandale, IA, whose Jeep was in for an auto repair service, on 1/6/2014:
"That you have the expertise to find solutions for all makes & models. The service is done in a professional manner, and before thework is done, you will get your price quote...so no surprises"

Keith B. from Bondurant, IA, whose Chrysler was in for an auto repair, on 1/4/2014:
"Work was done in a timely manner. Power steering fluid was low and a leak was discovered. Service Tech showed me, and said he would email estimate to fix and that never happened. Windshield wipers that were bragged about on TV are not good. They are worse than the old ones they replaced. I was disappointed overall"

Steve D. from Urbandale, IA, whose Ford was in for an auto repair service, on 12/27/2013:
"Customer Service was above and beyond. The work quality was even better."

Reid B. from West Des Moines, IA, whose Ford was in for an auto repair service, on 12/27/2013:
"Clean friendly environment. They explain everything up front, so there are no surprises."

Dorism on 12/23/2013:
"Honest appraisals, good value for the money, great customer service"

Chris B. from West Des Moines, IA, whose Mazda was in for an auto repair, on 12/21/2013:
"Great expirience, truly fast and friendly, Ron rocks it on Great Day. Great Day got me into your store and I'm glad they did."

Katy H. from Des Moines, IA, whose Mazda was in for an auto repair service, on 12/18/2013:
"Great auto body shop. Staff are clearly knowledgeable,but more importantly they explain the services/issues in a way that is understandable without being condescending. Fantastic customer service - very friendly and helpful."

Mike M. from Clive, IA, whose Volkswagen was in for an auto repair, on 12/17/2013:
"I bought a car on craigslist, big mistake. I was lucky enough to find Westside Auto to bring this mistake back to life. They have been there for the last few months to handle everything that has gone wrong. They even replaced a water pump that failed that was installed by someone else and honored the guarantee. I would recommend Westside to anyone with no reservation. Joe, Jeff and the entire staff are great, they are the best !!"

Jodi P. from Clive, IA, whose Ford was in for an auto repair, on 12/16/2013:
"I have sent many friends there. Honest good quality work."

Mike on 12/14/2013:
"Prompt service provided on a drop in service request by friendly employees."

Ruth H. from West Des Moines, IA, whose Honda was in for an auto repair, on 12/14/2013:
""Terrific! Check them out for yourself.""

Jana B. from Waukee, IA, whose Pontiac was in for an auto repair service, on 12/14/2013:
"Exceptional service, always friendly and helpful."

Helen L. from Clive, IA, whose Nissan was in for an auto repair service, on 12/11/2013:
"Very good and personable"

Anonymous on 12/8/2013:
"Good Work and good service. Knowledgeable staff."

Jonathan D. from Des Moines, IA, whose BMW was in for an auto repair service, on 12/8/2013:
"It's an awesome shop and there extremely honest."

Dave W. from Altoona, IA, whose smart was in for an auto repair, on 12/7/2013:
"Outstanding customer service, repaired in timely and prompt manner. Quality job !"

Roger B. from Altoona, IA, whose Chevrolet was in for an auto repair service, on 12/6/2013:
"They did an outstanding job."

Susan S. from West Des Moines, IA, whose Saturn was in for an auto repair, on 11/28/2013:
"Honest. Good at explaining what is wrong with car in context of what should be acceptable (e.g., tire tread, spark plug "firing"). Friendly. Everyone seems so happy to work there, and happy employees = happy customers."

Terry R. from Urbandale, IA, whose Ford was in for an auto repair service, on 11/26/2013:
"Good, friendly and helpful"

Anonymous on 11/25/2013:
"professional - efficient -"

Teri D. from Pleasant Hill, IA, whose Ford was in for an auto repair service, on 11/25/2013:
"Westside Auto Pros Auto Repair is extremely thorough and all employees very professional. I love the fact that the service department gives you the details, lets you have time to mull over the issues, and come to your own decision on what to do without any high pressure tactics. I would recommend Westside Auto Pros to all my friends."

Melodie P. from Des Moines, IA, whose Dodge was in for an auto repair service, on 11/23/2013:
"The costomer service was very good. I think that they charge a little too much for labor but they took good care of me while my car was being worked on"

Steve B. on 11/22/2013:
"They did and good job and the quote was accurate."

Ron M. from West Des Moines, IA, whose Mazda was in for an auto repair service, on 11/22/2013:
"Fast, courteous service but above all honest service, no tricks, no BS."

Andrew Z. from Des Moines, IA, whose Pontiac was in for an auto repair, on 11/20/2013:
"Great experience very helpful navigating me through my repair."

Michael G. from Ankeny, IA, whose Chevrolet was in for an auto repair, on 11/19/2013:
"Shop is a little hard to find but service is awsome"

Al P. from West Des Moines, IA, whose Ford was in for an auto repair, on 11/16/2013:
"Good work. Excellent staff."

Mike C. from Urbandale, IA, whose Honda was in for an auto repair, on 11/8/2013:
"I have been a long time customer here - they keep my car going strong! Repairs are always made fast and reliably."

Ruth H. from West Des Moines, IA, whose Honda was in for an auto repair service, on 11/7/2013:
"Professional, pleasant waiting area, knowledgable"

Reid B. from West Des Moines, IA, whose Ford was in for an auto repair, on 11/6/2013:
"They are up front and honest about the repairs without trying to over sell you on things you don't need."

Tom M. from West Des Moines, IA, whose Acura was in for an auto repair, on 11/6/2013:
"That I'm disappointed that I hadn't discovered you earlier."

Meg M. on 11/4/2013:
"I would refer them"

Patty G. from Altoona, IA, whose Dodge was in for an auto repair service, on 10/30/2013:
"Excellent service, polite and helpful staff, eager to help and apologetic when left on hold too long."

David C. A. from Des Moines, IA, whose Pontiac was in for an auto repair, on 10/30/2013:
"Excellent customer service, dealing with one service advisor is a plus. Jo demonstrated superior customer services an worked with me until the problem was solved."

Charlotte W. from West Des Moines, IA, whose Nissan was in for an auto repair service, on 10/29/2013:
"Extremely pleasant, helpful and honest."

Heather G. from Ankeny, IA, whose Honda was in for an auto repair service, on 10/28/2013:
"They do great work and are really good at explaining what has been done."

Tl S. , whose Lexus was in for an auto repair service, on 10/22/2013:
"The value was excellent. The work performed was exactly what was quoted and reviewed with me prior to any work being done."

Cindy on 10/16/2013:
"A good place to take you're car for repair"

Dan S. from Des Moines, IA, whose Kia was in for an auto repair, on 10/14/2013:
"It was great and the employees were very nice and helpful. I went in, told them what I needed, they gave me an estimate of how much it would be and 15 minutes later I was paid and back in my car."

Bill H. from Clive, IA, whose Audi was in for an auto repair, on 10/11/2013:
"Westside was very professional and accommodating."

Melinda M. from Altoona, IA, whose Dodge was in for an auto repair service, on 10/7/2013:
"Awesome! I went to work that day and told everyone about the great customer service."

John T M. from Des Moines, IA, whose Ford was in for an auto repair service, on 10/5/2013:
"very through work. My SUV drives like new. Very happy"

Annie M. from Clive, IA, whose Ford was in for an auto repair service, on 9/30/2013:
"Professional, clean, safe, I'll never have to go anywhere else!"

Al P. from West Des Moines, IA, whose Toyota was in for an auto repair service, on 9/27/2013:
"I've had good service, no follow-on problems, and a great staff."

Mary Ann J. from Johnston, IA, whose smart was in for an auto repair, on 9/27/2013:
"Great service, very helpful, and know their stuff!"

Stacey S. from Des Moines, IA, whose Ford was in for an auto repair, on 9/25/2013:
"I would and do tell everyone how great the service is with Westside Auto Pros they care for their customers and their vehicles. Awesome job."

Jennifer P. from West Des Moines, IA, whose Honda was in for an auto repair, on 9/12/2013:
"great service, reasonable prices"

Pk on 9/7/2013:
"I would tell them that they were very timely repairing my car and got the job done when they said they would, despite being short staffed one day. They fixed the problem I had with my car and it runs great again! They have the best service I've ever had! I talked to the same two guys on the phone and they explained the situation with my car well. They did not treat me like a woman that knows nothing about cars, but at the same time they did not all over my head, I really appreciated that. They seem to have excellent communication between staff there. Also, they have a lovely lobby and is a lot of fun to visit."

Pk on 9/7/2013:
"I would tell them that they got the work done in a timely manner, despite being short staffed one day. The shop fixed the problem I was having and my car runs great again. Their service is the best. I appreciated how I talked to one or two people on the phone and they communicate between staff well. Jeff and Joe explained what was going on with my car in a way that I understood and treated me well (they did not treat me like a woman who knew nothing about cars! But also did not talk over my head). The lobby is very nice also."

Scot B. from Johnston, IA, whose Dodge was in for an auto repair, on 9/5/2013:
"Always do a good job."

Suzanne T. from Des Moines, IA, whose Chevrolet was in for an auto repair service, on 9/4/2013:
"Exceptional.! Top notch team that goes above the call of duty. I will drive the extra distance and plan on purchasing the oil packages on my next visit. One way they help you save money."

Wendy S. from Des Moines, IA, whose Chevrolet was in for an auto repair service, on 8/30/2013:
"Customer service was amazing!! Friendly and knowledgeable. I will definitely be coming back."

Kate W. from Clive, IA, whose Saturn was in for an auto repair, on 8/29/2013:
"The customer service and repair work were great! BUT, no one called to tell me my car was fixed. I finally called 15 minutes before closing to be told that it was indeed ready to be picked up."

Joann L. from Altoona, IA, whose Suzuki was in for an auto repair service, on 8/22/2013:
"They had good customer service, and prompt handling of the need."

Jorunn M. from Waukee, IA, whose Ford was in for an auto repair, on 8/21/2013:
"Great customer service! I was glad they were open at 7:30am, and even slightly before. I didn't have an appointment and they fit me right in. They were happy to search for the best solution for my car's problem, and also found a great price. I would highly recommend Westside to anyone I know. It's located off the beaten path, but it was fantastic!"

Christian H. from Johnston, IA, whose GMC was in for an auto repair, on 8/16/2013:
""I have had my wife's car and my truck serviced here and they were reasonable with pricing and able to get me in quickly to get the work done. Nice guys, too.""

Jason M. from Des Moines, IA, whose Jeep was in for an auto repair service, on 8/14/2013:
"Awesome! Communication is great, and always gets the job done."

Jayson G. on 8/14/2013:
"Very committed to making sure their customers leave happy"

Eldon R. on 8/13/2013:
"Your analysis and repairs are comprehensive and effective. Top notch mechanics and service people."

Rajesh N. from West Des Moines, IA, whose Audi was in for an auto repair service, on 8/12/2013:
"Professionalism is what you will see at the reception and they sound very skill full people"

John P. from Clive, IA, whose Toyota was in for an auto repair, on 8/8/2013:
"excellent service & vehicle knowledge"

Michael G. from Clive, IA, whose Chrysler was in for an auto repair, on 8/3/2013:
"Great communication, provided me with options for payment and completed my repairs in the time they said they would."

Bill E. from Clive, IA, whose Toyota was in for an auto repair service, on 8/1/2013:
"As always, great customer service and attention to details."

Anonymous on 7/25/2013:
"good customer service. also very friendly staff"

Kori E. from Clive, IA, whose Honda was in for an auto repair service, on 7/25/2013:
"Customer service was great!"

Amanda P. from West Des Moines, IA, whose Saturn was in for an auto repair, on 7/19/2013:
"Great staff- very friendly and knowledgeable! Car repairs were done in a few days and no problems to report yet."

Tim O. , whose Toyota was in for an auto repair service, on 7/15/2013:
"Customer service was great in the morning, Jeff was great, and the driver to my work Wade was excellant. I was very dissapointed that my car wasn't done when promised or called and told it won't be ready. It was supposed to be done at 3:30 and I left there at 4:30. It was just an oil change,"

Jean H. from West Des Moines, IA, whose Mercedes-Benz was in for an auto repair, on 7/11/2013:
"Service was exemplary. Very helpful and worked car in even though very busy."

Libby B. from Des Moines, IA, whose Hyundai was in for an auto repair service, on 7/11/2013:
"Ron and his crew are very honest and dependable folks. Their turnaround time is great and the overall service is wonderful."

Dave P. from West Des Moines, IA, whose Jeep was in for an auto repair service, on 7/11/2013:
"I would assure them that the staff is courteous and knowledgable. The shop stands behind their work and will go to any lengths to make the repairs/services needed right and completed in a timely manner. They go over and above to be sure the customer is taken care of and pleased with the work they do."

Jennifer P. from West Des Moines, IA, whose Honda was in for an auto repair service, on 7/4/2013:
"Excellent service.Friendly proffesional staff. they always call before going ahead with additional work.They also let me know about upcoming maintanence needs."

Dave on 7/4/2013:
"Absolutely the place to go for maintenance and repairs! Very courteous, accurate customer service. Shop work performed by trained, certifies technicians and specialists. Ron takes pride in his shop and wants things done correctly."

Mike K. from West Des Moines, IA, whose Chevrolet was in for an auto repair, on 7/4/2013:
"I found a mechanic who gives good service that I can trust."

Alison N. from West Des Moines, IA, whose Mazda was in for an auto repair, on 6/30/2013:
"They explained to us in detail the repairs that needed to be completed on our van. All the guys were very patient with me (and my cranky toddler). The free shuttle was fantastic! We are returning this week to complete the repairs suggested, which is very reasonably priced compared to our mechanic from our hometown. ($800 less in fact). We will definitely be using Westside Auto Pros for repairs and maintenance."

David on 6/30/2013:
"The customer service and professionalism was exceptional, always appreciated in today's world. I've only been to Auto Pros once for an oil change, and the price was a little higher than a chain, but as long as the work and service are also a higher standard (and noticeably honest), then the cost is a trade-off. I'll be back to give them a few more shots to win me over completely."

Mary Ann J. from Johnston, IA, whose smart was in for an auto repair service, on 6/25/2013:
"Great customer service love the details in your service and the knowledge of your staff."

Don H. from Urbandale, IA, whose Honda was in for an auto repair service, on 6/25/2013:
"My daughter loves the popcorn that comes with an oil change"

Penny on 6/21/2013:
"Very high quality work"

Jim M. from West Des Moines, IA, whose Lexus was in for an auto repair service, on 6/21/2013:
"The BEST there is!"

Ron M. from West Des Moines, IA, whose Mazda was in for an auto repair service, on 6/19/2013:
"Excellent service, real professionals, highly recommended."

Travis S. from West Des Moines, IA, whose Ford was in for an auto repair service, on 6/13/2013:
"I would highly recommend Westside. I have been a happy customer for over 10 years."

Karen S. from West Des Moines, IA, whose Toyota was in for an auto repair service, on 6/11/2013:
"Awesome"

Doug W. from Des Moines, IA, whose Jeep was in for an auto repair service, on 6/8/2013:
"high quality, but they always seem to find a "problem""

André on 5/23/2013:
"Fine; however, do you not vacuum out the vehicles anymore?"

Kim S. from West Des Moines, IA, whose Volkswagen was in for an auto repair, on 5/22/2013:
"Honest, trustworthy, professional"

Echo U. from Ankeny, IA, whose Jeep was in for an auto repair, on 5/22/2013:
"go to westside"

Teri D. from Pleasant Hill, IA, whose Ford was in for an auto repair service, on 5/21/2013:
"I experienced Westside Auto Pro's exemplary customer service for the first time when I needed to use my AAA and their service technician arrived prior to the schedule that AAA had told me. That followed through to my personal visit to the shop. Westside Auto Pros does everything they can to make you feel like you are their only and most important customer. They keep you informed and up to date with what is going on with your vehicle. Dan was extremely helpful and considerate when trying to explain an extreme intermittent problem. Wade was absolutely wonderful shuttling me back and forth to work. If you are looking for a great shop....this is the one. Takes care of your auto and you!"

Jon G. from Des Moines, IA, whose Mitsubishi was in for an auto repair, on 5/21/2013:
"Excellent diagnostics and service. Timely repair. Provide ride and paid for rental for extra day. Repair cost.reasonable. Vehicle seems to always run extra smooth when repair completed."

Amy S. from Fountain, CO, whose Volkswagen was in for an auto repair, on 5/16/2013:
"I was extremely happy. We are from out of town and were treated wonderfully."

Rob D. from West Des Moines, IA, whose Dodge was in for an auto repair service, on 5/7/2013:
"That there is none better! That WSAP is the best... thorough, friendly and fair!"

Karl E. from Urbandale, IA, whose Dodge was in for an auto repair service, on 5/6/2013:
"Westside Auto Pros has always been friendly, accurate and honest to work with. Top notch, and that is hard to find in this day and age.."

Jana B. from Waukee, IA, whose Pontiac was in for an auto repair service, on 5/3/2013:
"I always get exceptional service"

David H. from Windsor Heights, IA, whose Lexus was in for an auto repair, on 5/3/2013:
"Very good shop. Staff are friendly and accommodating."

David A. from Des Moines, IA, whose Pontiac was in for an auto repair, on 5/1/2013:
"Excellent"

Bill H. from West Des Moines, IA, whose Toyota was in for an auto repair service, on 4/30/2013:
"I have strongly recommended this shop over the last couple of decades."

Junior C. from West Des Moines, IA, whose Dodge was in for an auto repair service, on 4/29/2013:
"auto pros are fast and on point with repair's."

Eldon R. from Des Moines, IA, whose Ford was in for an auto repair service, on 4/26/2013:
"It is clear West Side Auto Pros works hard to maintain good customer service, and a quality repair standard. I've been a customer of many repair shops and dealerships over the years, and West Side has proven to be the best of them. Sound repair advice, pays close attention to the details."

Barbara R. from West Des Moines, IA, whose Toyota was in for an auto repair service, on 4/26/2013:
"Make that appointment!"

Mark B. from Grimes, IA, whose Ford was in for an auto repair service, on 4/25/2013:
"This is a very good shop, nice staff, and excellent waiting area. They are professional and don't try to push any service on you. There were a lot of small things that made my experience very pleasant."

Monica V. from Des Moines, IA, whose Mazda was in for an auto repair service, on 4/24/2013:
"It was great. This was a difficult time for me knowing my car needed repairs and they worked with me and make the process simpler. I was at ease during the whole process."

Cynthia M. from Johnston, IA, whose Hyundai was in for an auto repair service, on 4/22/2013:
"They are always courteous, respectful and timely. I know my car will be fixed right, the first time."

Anonymous on 4/19/2013:
"I always tell them the service is very good and the quality of work is, also. I also tell them WAP keeps lookout for problems before you get stranded at the side of the road."

Troy K. from West Des Moines, IA, whose Audi was in for an auto repair, on 4/17/2013:
"I have taken my vehicle there many times and have had no trouble. Great service and the car service similar to a dealer is a plus."

Lynne on 4/15/2013:
"I received wonder service by very knowledgeable staff and big thing for me was treated with respect"

Jay O. from Ames, IA, whose Chevrolet was in for an auto repair, on 4/10/2013:
"The staffing, shop, and maintenance are always exemplary. A more accurate estimate of work done would be nicer."

Deb W. from Urbandale, IA, whose Ford was in for an auto repair service, on 4/2/2013:
"Awesome !!!!!"

Anonymous on 3/31/2013:
"Service is great! I can't say enough about the kind, courteous service of Eric and Wade. They are a large part of what keeps me coming back."

Jordan N. from West Des Moines, IA, whose Ford was in for an auto repair service, on 3/28/2013:
"They are a great shop, I would feel comfortable sending anyone there."

Sarah S. on 3/27/2013:
"The customer service was the most excellent that I have ever experienced with an auto repair shop. I felt as if I was walking into the lobby of a doctor's office because of the friendly, nicely dressed staff and the immaculate lobby area! I was a walk-in visit and they took care of me right away despite being very busy."

Hilary L. from West Des Moines, IA, whose Ford was in for an auto repair service, on 3/27/2013:
"Nice shop great people honest excellent service"

Barbara C. from Urbandale, IA, whose Oldsmobile was in for an auto repair, on 3/25/2013:
"Reliable work. Straight-forward and honest about repairs needed. Excellent customer service."

Jen K. , whose Ford was in for an auto repair service, on 3/15/2013:
"Did good work, and recommended I check into my warranty before getting another repair that would cost me $1,000. I appreciated they let me know I might not have to pay for something."

Michelle J. from West Des Moines, IA, whose Acura was in for an auto repair, on 3/8/2013:
"Actually, I had been to the shop for my last oil change and another repair. The guys who drive you to and from pick up were all very nice. I had not received particularly good customer service while in the store though. Not bad, just absolutely indifferent. I can't stand indifference. This was my second chance visit. The personnel in the office was different than my last visit and much more inviting and friendly. Glad I gave the team a second chance. The atmosphere was much more friendly and caring. Thank you! Being able to talk to someone at 8:00pm on a Sunday evening means a lot to a single mother of three. That was a huge plus!"

Robert M. from West Des Moines, IA, whose Nissan was in for an auto repair, on 3/7/2013:
"very fast, professional, talked to me about everything before doing the work, had exact dollar amount breakdown for all. Would highly recommend them"

Brandon S. on 3/6/2013:
"This was a great first experience for me with using a trusted shop other than a dealership. I will definitely be returning."

Helen L. from Clive, IA, whose Nissan was in for an auto repair service, on 3/3/2013:
"Use them, no question:)"

Traci G. from Des Moines, IA, whose Dodge was in for an auto repair, on 2/28/2013:
"Dan explained the repairs that would be needed, and also what was recommended for other maintenance needs. I will return to Westside to have the maintenance done because I feel I can trust them."

Melissa H. from Ankeny, IA, whose Jeep was in for an auto repair service, on 2/28/2013:
"The service at Westside is friendly and thorough. I trust them to maintain and repair my vehicles."

Dan P. from Dexter, IA, whose Nissan was in for an auto repair service, on 2/28/2013:
"I had a really good experience!"

Carmen K. from Des Moines, IA, whose Ford was in for an auto repair service, on 2/27/2013:
"You are good but expensive."

Jodi P. on 2/26/2013:
"Gerat! Can always count on good quality repair and customer service"

Steven B. from Clive, IA, whose Nissan was in for an auto repair service, on 2/21/2013:
"I'm new to the area and needed a reliable and trustworthy place to go to. The reviews online were great so I gave them a try. My service took less than an hour, they cleaned the entire interior, and even left a bag of microwave popcorn for me. Top notch!!"

Jmayoros on 2/15/2013:
"I have great confidence in Westside to do the job right. I have used them now for 7 years for that reason."

Louie S. from Windsor Heights, IO, whose Pontiac was in for an auto repair service, on 2/11/2013:
"These guys do a really great job; Westside Auto Pros is upfront about repairs and can be trusted to fix whatever problem you have with your vehicle. Their shuttle service is prompt and efficient and their customer service is friendly and available. A+"

Jodi P. from Clive, IA, whose Ford was in for an auto repair service, on 2/6/2013:
"West Side Auto Pros have serviced us very well. we love the care, honesty and attention they give us as customers. The quality of the work is always top notch"

Rita O. from Des Moines, IA, whose Ford was in for an auto repair, on 2/5/2013:
"Very thorough - I am confident that they fixed everything that was wrong with my vehicle and the service was excellent!"

Erwin E. F. from Ankeny, IA, whose Buick was in for an auto repair service, on 2/4/2013:
"WS Auto is an excellent independant service shop not beholding to a major auto firm. I moved from their area in 2003 and did not find a dealer/shop I was comfortable with so even thought they were 20+ miles from my present location, I found it to my satisfaction to return to WS Auto. I am very pleased with their their knowledgable service personnel and friendly staff."

Lynn on 1/31/2013:
"Excellent customer service, knowledgable staff, thorough repairs & maintenance."

Wesley D. from West Des Moines, IA, whose Honda was in for an auto repair service, on 1/29/2013:
"High quality service. Very accomodating. I am temporarily homebound and they picked up my car, worked on it and returned it in short order."

Karen D. from West Des Moines, IA, whose Lexus was in for an auto repair service, on 1/25/2013:
"yes and have already suggested to 2people"

Anonymous on 1/25/2013:
"Great service, friendly, helpful"

Jim S. from West Des Moines, IA, whose Lincoln was in for an auto repair service, on 1/25/2013:
"I'd tell them you offered me a ride home and offered to pick me up when my car was completed and that I was happy with my first experience with you. Also, everyone there was exceptionally polite!"

David D. G. from West Des Moines, IA, whose Jeep was in for an auto repair service, on 1/24/2013:
"Very professional, very honest and trustworthy"

Joshua T. from West Des Moines, IA, whose Dodge was in for an auto repair, on 1/23/2013:
"Professional and great service."

Kylee B. from Clive, IA, whose Acura was in for an auto repair service, on 1/22/2013:
"Very friendly and fast but quality work."

Mark B. from Urbandale, IA, whose Toyota was in for an auto repair service, on 1/22/2013:
"You can't ask for any better service or personal attention."

Anonymous on 1/8/2013:
"Honest and dependable, top notch service!"

Maria on 12/28/2012:
"Nine times out of ten, good customer service; however today was the exception. Poor customer service provided by front staff as well as owner."

Eric W. from Des Moines, IA, whose Volkswagen was in for an auto repair service, on 12/4/2012:
"Very honest, explained clearly what repairs needed to be done. And short wait time."

Eric W. from Des Moines, IA, whose Volkswagen was in for an auto repair service, on 12/4/2012:
"They are honest, they explain things clearly and quick with repairs."

Denise on 11/21/2012:
"Fair price and thorough job. able to get my car in and repaired in a decent time frame."

Anonymous on 11/20/2012:
"They were friendly and fair. They could not find anything with my car, so they told me that instead of making up a problem so they could make a dollar. They were also $50 cheaper on fixing a headlight than any other place I had found."

Rita B. from Earlham, IA, whose Subaru was in for an auto repair service, on 11/20/2012:
"nice people, short wait time, good service"

Marvin M. from Urbandale, IA, whose Plymouth was in for an auto repair service, on 11/17/2012:
"great service; always solves the problem"

Gary on 11/16/2012:
"Discussed WAP yesterday with my third referral (LOTS of dissatisfacion out there with auto repair companies - this comes up a LOT) . Advised him of my satisfaction with quality of repairs, speed of service, and communication when potential problems arise during appointment."

Dorism on 11/15/2012:
"Excellent - this is the place to go for expert repair, value and shuttle service."

Todd M. from Urbandale, IA, whose Dodge was in for an auto repair service, on 10/16/2012:
"Trusted advisors. Fair prices."

Maria S. from Des Moines, IA, whose Pontiac was in for an auto repair service, on 10/16/2012:
"Provides good service and provides reinforcement to customers who return, which is a perk...not all places take extra time and effort to do little nice things for customers."

Janice B. from Des Moines, IA, whose Buick was in for an auto repair service, on 10/15/2012:
"they do great work & are customer friendly. They go above & beyond making your stop there as comfortable as possible. It is the little things that makes the differance."

Jmayoros on 10/12/2012:
"great service and quality work"

Andrew C. from Altoona, IA, whose Pontiac was in for an auto repair service, on 10/10/2012:
"It's great. I never go anywhere else! I've never had to take my car back a second time for the same issue."

Kirk J. from Urbandale, IA, whose Chevrolet was in for an auto repair service, on 10/8/2012:
"i have recommend customers, in just the last few weeks. And I have been a customer for over 20 years."

Chris S. from Clive, IA, whose Volkswagen was in for an auto repair service, on 10/5/2012:
"Amazing customer service. Westside Auto Pros did a great job estimating work as soon as I walked in and kept me informed the whole time."

Joe C. from Urbandale, IA, whose Ford was in for an auto repair service, on 10/3/2012:
"Good people, good service"

Troy G. from Des Moines, IA, whose Chevrolet was in for an auto repair service, on 10/2/2012:
"I would tell them that you do quality work and are respectful to the the customer."

Adam J. from Runnells, IA, whose Dodge was in for an auto repair service, on 9/24/2012:
"Go somewhere else. Great customer Service but way overpriced and unable to perform job...so much so that I ended up not have the work completed. The strut bolts were semi-seized in the lower bushing. I got an over the phone quote that it would be roughly 320 (I had the struts) to put them on and get an alignment. Dropped it off and got a call saying it was going to be 460 but may not need an alignment. Got another call saying they can't get the bolts out and were going to have to press out the bushings and put new in...bushings were quoted at $60 each and total cost would end up right at $1000. I said no thanks, was charged a little over $50 for them to try to get a bolt off with no success...waste of my time and money. Took the truck home/broke the bolts loose/put new struts on/put everything together in about 2 hours. Apparently the shop rate is 500.00/hour. I also bought the bushings just in case I needed them...got them for 30.00 each. Front desk and shuttle were very friendly and helpful but way actual service team is overpriced and unable to perform the job."

Doug W. from Des Moines, IA, whose Jeep was in for an auto repair service, on 9/12/2012:
"they are great, fair, professional"

Scott C. from Des Moines, IA, whose Chevrolet was in for an auto repair service, on 9/5/2012:
"Great place, easy to work with, do a great job, and take the time to add the little touches (Shuttle Service, Washed car, Popcorn Treat.."

Breena from Clive on 8/29/2012:
"Awesome! I don't feel like I am being taken advantage of, and I know that I can trust them to do quality work."

Michael J F. from Waukee, IA, whose Audi was in for an auto repair service, on 8/22/2012:
"Great customer service. Quick service."

Greg B. from Clive, IA, whose Toyota was in for an auto repair service, on 8/21/2012:
"Top quality service and excellent attention to detail"

Mark K. , whose Ford was in for an auto repair service, on 8/15/2012:
"I would not refer my family or friends to this particular facility. I was charged way more than I should have been (nearly 2 full days labor) for troubleshooting a problem that I diagnosed and reported upon arrival. After work was complete and I was back on the road, a part that was removed by the technician was not replaced properly subsequently causing another breakdown/tow/repair bill only 75 miles down the road of nearly $1000."

Manni B. from Urbandale, IA, whose BMW was in for an auto repair service, on 8/9/2012:
"Westside Auto Pros does good work, has great customer service and are reasonably priced."

Brian P. from Clive, IA, whose Chrysler was in for an auto repair service, on 8/1/2012:
"Great customer service, timely resolution, high quality work. My wife loved the popcorn left in the car. You've established trust and a new customer. Your prices were fair and reasonable. You kept me informed throughout the process and let me be the decision maker."

Kevin from Clive on 4/23/2012:
"I was traveling from out of state on business when I had car trouble. I took it to a dealer first (big mistake!) and they charged me $1000.00 to fix the problem and it did not help. I called Westside Auto Pros on a Monday morning. They told me to bring it right in. They found out what was wrong, charged me 1/2 what the dealer did, fixed the problem and I was on my way in less than 4 hours. These folks were a life saver for me and I would recommend them to anyone traveling thru Des Moines or that lives there. They were kind, courteous and straight forward. I wish they were in my town, I'd always take my car to them."

Travis & T. from Des Moines on 6/2/2011:
"Took my van in to have the air conditioner fixed and the cost was less than I anticipated which was a good surprise. They also discovered a gasket leak that most likely saved me from driving without oil and causing me more problems. With a teen driver, college driver and us we take 4 vehicles to West Side for maintenance and repair. West Side does their best to keep our costs down if possible. However, wouldn't mind a 5-10% loyalty discount each time we have work done. :)"

Paulb from Des Moines on 5/28/2011:
"The team not only performed a great review of our 16 year olds new vehicle, but did some requested repairs as well. Since my repair part was very expensive, the service team searched out the best price for me, and got me out the door under my original estimate. I don't expect this every time, but their willingness to go the extra mile was great!"

Milov from Des Moines on 5/28/2011:
"Generally, very happy eith the service. It woukd have been nice to have had more updates through the day on what going on with the progress of my car. Additionally, the parts mark-up was a little high. Overall, will return."

Dougb from Des Moines on 5/27/2011:
"They said it would take onr hour & it was one hour to fix my car.
The people are great at what they do."

Michaelc from Des Moines on 5/26/2011:
"Brought car in for Oil change and Tune up, while working on it , they discovered some other problems that needed taking care of - as always, I leave there feeling confident in the dependability of my old car ... West Side Autos makes sure it keeps running like a gem!"

Gary & D. from Des Moines on 5/25/2011:
"I first started bringing my vehicles to Westside Auto Pros in 2010 and have never had a bad experience from the staff or mechanics.
I look forward to a continued long association."

Evelynj from Des Moines on 5/24/2011:
"Great service, very nice people, good value."

Jeanb from Des Moines on 5/22/2011:
"Westside Auto Pros are knowledgeable and professional in every aspect of thier operation. They have always provided above and beyond the service I anticipated."

Jong from Des Moines on 5/18/2011:
"As usual the service and ride to work program was excellent. The only problem I have is that for about the 9th time I came to Westside, got the work done, but forgot to turn in the rebate check. The one I could have used yesterday was for $20.42. That's a lot of bottles and cans I'll have to pick up alng the highway to make it up. Until next time. Jon"

Frankh from Des Moines on 5/17/2011:
"excellet. Appointment kept. Well orgnized busness."

Anonymous from Des Moines on 5/17/2011:
"Everyone was so nice, very helpful. Tina provided particularly excellent customer serice. I'll come back!"

Gilbertu from Des Moines on 5/17/2011:
"As usual your service was prompt, courteous and fair. I would highly recommend your establishment to my family and friends.

Thank you,

Gilbert V. Urias"

Greg & R. from Des Moines on 5/16/2011:
"Very pleased with the service and care given to our vehicles at Westside. They couldn't finish a repair on my auto in one day so they offered me a rental car until the next day. It all worked out great. Thanks."

Jeanb from Des Moines on 5/16/2011:
"What a great place to take your vehicle for service. Westside Auto Pros is the very best."

Gregs from Des Moines on 5/10/2011:
"Your front line staff and your responses are excellent."

Anonymous from Des Moines on 5/10/2011:
"I have no complaints about the actual work or cost of the work. I wasn't too pleased with having to constantly follow-up with them on the status of my vehicle. Not that I needed them to call me hourly, but they were waiting for parts and the part apparently didn't come in when expected, which I didn't know until I called to follow-up. I had to call a day or two later to follow-up again."

James & N. from Des Moines on 5/5/2011:
"I had taken the car to two other repair shops, both stated they couldn't seem to find the problem. West Side found it, tested it, repaired it, and tested it again, in two hours. We are very pleased."

Markk from Des Moines on 5/3/2011:
"Wow! I could stop right there. The whole experience was fantastic. Penny was able to fit me in, Matt "checked me in and made me a cup of coffee. Rick drove me home (twice). Jeff called with the estimate. Tina called and assured me a ride would be there to get me soon. Wade picked me up and drove me back to the shop. Jeff stayed late so I could pick up my vehicle. I found a freshly washed vehicle inside and out. With a surprise in the front seat. I couldn't tell you one persons name at my old place(never again). I will definately "pop" back in as will the rest of my friends and family. Great Experience. Thank You."

John & L. from Des Moines on 5/3/2011:
"We have always been very please with the service that is provided to us. In all capacities, your employees are super! It is such a pleasure to get into the vehicle when service is done. It is clean and smells good! Thank you for all everyone does!"

Garyc from Des Moines on 5/2/2011:
"WAP stands behind their work. After our car developed a clicking noise from the engine recently, they offered us a rental car and got the car fixed by the next day. They also caught a maintenance issue that we'd overlooked, so we got that taken care of at the same time. They are honest and honorable in the way they conduct their business. We highly recommend them."

Miket from Des Moines on 4/26/2011:
"West side auto pro's staff provided a fantastic environment for the customer's stay during repair and also has a shuttle ride option as well. They did really well evaluating my vehicle and telling me the problem as well as putting other future essential repairs under consideration. Their customer service is well cared for and provide information important for the customer. I also think they put on repair prices a little bit off the edge compare to other service providers but my first day for me was a good experience."

Patrickl from Des Moines on 4/26/2011:
"excelent service thank you!Your prompt attention and top notch customerservice sets you far above all others."

Carolec from Des Moines on 4/23/2011:
"A couple weeks ago my Mazda Tribute lost all brake power. The vehicle was towed to Westside Auto Pros where Jeff arranged a loaner vehicle for me (which I greatly appreciated) and my vehicle was repaired by the end of the following day. They provided good details around the repair and the cost involved. I was very pleased with the service, timeliness, and the friendliness of the entire staff. I will definitely be back!!"

Dorism from Des Moines on 4/22/2011:
"Easy to make an appointment and they called/e-mailed to confirm.

Shuttle service excellent to and from work.

Service performed was explained along with an estimate of when future service would be needed for brakes.

Glad to have a good service center for my Saturn."

Jimd from Des Moines on 4/21/2011:
"After getting the run around from another shop, I discovered Westside on my drive home. Great service, great price and the cleanest shop I've been in. They have my business from now on."

Jasonw from Des Moines on 4/21/2011:
"I was very pleased with the service provided and will definitely continue to service my vehicle at WestSide Auto Pros. Customer service is second to none and Jeff goes out of his way to make you feel comfortable and informed. It's difficult to find this these days. Thank you!"

Jason from Des Moines on 4/21/2011:
"I was very pleased with the service provided and will definitely continue to service my vehicle at WestSide Auto Pros. Customer service is second to none and Jeff goes out of his way to make you feel comfortable and informed. It's difficult to find this these days. Thank you! (Invoice # 72186)"

Freemans from Des Moines on 4/20/2011:
"The staff was very friendly. They explained the problems they found after completing an inspection of the vehicle. They provided me with multiple options at different price points to complete my repairs. The repairs were completed in a timely fashion. All my questions and concerns were addressed in a courteous manor. I was very pleased with the service I received and how my car ran when it was returned to me."

Larry & D. from Des Moines on 4/20/2011:
"Being greeted by the friendly staff at Westside Auto Pros is just the begining in a string of positive services offered by a local small business. Their bathroom was a warm tropical paradise, they offer complimentary custom coffee by the cup and the driver that took me to and from work was a class act! Wade dropped me off at the front door and picked me up at a predetermined time in the afternoon. Thank you Westside Auto Pros for making me feel like ROYALTY!"

Michaeln from Des Moines on 4/20/2011:
"I am so glad I found Westside Auto Pros! I continue to be amazed with every visit. Complete professionalism and unrivaled customer service. It's nice to have a auto shop you can trust. Keep up the great work!"

Cathyo from Des Moines on 4/20/2011:
"Did you like the new made up word? But it describes my experience everytime I bring my car in for maintenance or repairs. Jeff is the first contact and is an outstanding individual to greet me first thing in the morning. His professinalism and knowledge are examples of the type of company Auto Pros stands for. All other front office employees, Tina and Penny are such rays of sunshine. And what can I say about Wade. Such a colorful person! Keeps the communication going while traveling to the office, nothing is ever boring. Love that guy! Have never had the opportunity to meet the mechanics, but know they are outstanding individuals by the way my vehicle is returned to me. Always top notch repairs. Thank you to everyone at Auto Pros for taking care of me and my vehicle. It is very much appreciated!"

Josephw from Des Moines on 4/18/2011:
"Brought my car in when i needed codes cleared and was hooked up and driving away the next day. Thanks to all that worked on my car and got me squared away."

Markh from Des Moines on 4/18/2011:
"Westside autopros service has always been top notch. I have always been explained in detail all services that are needed. I'm a detail guy so I like that very much. I have never been sold upgrades or pressured to have services performed. It is great to never have to go to the dealership for service."

Gregoryd from Des Moines on 4/15/2011:
"I have been taking my Saturn to Westside for service work for the past couple of years and I would highly recommend them. Their service is top-notch, they provide me prompt shuttle service to and from my office, and they always have my car ready when promised. I know I can rely on them to keep my car in tip-top condition. Kudos to Ron and the entire staff!"

Anonymous from Des Moines on 4/15/2011:
"My 1996 Honda Civic runs almost as good as the day I drove it off the Show Room floor!!!"

Glenng from Des Moines on 4/15/2011:
"I called Westside to see if they had nitrogren for my tires which my wife thought was low. Jeff knew my first name and offered to check the pressure and add if necessary for no charge because I was a very satisfied regular customer."

Rachelv from Des Moines on 4/14/2011:
"I had my oil changed and transmission fluid flushed. Both experiences were excellent. I dropped my car off at 7:40 a.m. to catch the 7:55 a.m. shuttle. The shuttle was very timely in picking me back up as I needed by car done by noon. I have found that if I can clear in when I need to be picked back up, Westside is very accommodating and the shuttle drivers are very kind!"

Nicolet from Des Moines on 4/14/2011:
"Great customer service and always involving, engaging, and entertaining. Very concerned about family and will continue to take all our cars there!"

Markz from Des Moines on 4/13/2011:
"very little improvement needed from my stand point"

Cameronh from Des Moines on 4/11/2011:
"My wife's vehicle needed new tires, and there were several "buy 3, get the 4th free" deals elsewhere that we could have taken advantage of. But Ron and Jeff went out of their way to make sure we had a safe set of new tires that fit within our budget. Quite simply, these guys are honest and they get the AAA Top Shop award for a reason. The shop's integrity ? in its work and the employees' character ? is something every auto shop should aspire to match. We've been regular customers for years, and we will continue to be regular customers. Great job!"

Tori & B. from Des Moines on 4/8/2011:
"I brought my car in for an oil change and they also did their inspection and found that my tires needed rotating. They called me before they did any extra work, and I told them to go ahead and rotate them. They also dropped me off at work and picked my husband up after he got off, so it worked out great!"

Marnam from Des Moines on 4/7/2011:
"We have going to Westside for a number of years. Staff is very knowledgeable and friendly. They always go out of their way for us. We enjoy the fun facts on FB!"

Chadh from Des Moines on 4/6/2011:
"fix my problem right first time, nice staff, competitive prices and very knowledgeable."

Pennyh from Des Moines on 4/6/2011:
"In and out without any fuss! Excellent customer service."

Blakes from Des Moines on 4/5/2011:
"Easily the most professional, clean, straightforward, and modern automobile shop I have taken my car. And yet, the services come at a reasonable price. I will never take my car to the service shop at the dealership when this team does such high-quality work at a more reasonable price."

Anonymous from Des Moines on 4/5/2011:
"Very Satisfied with my experience with Westside."

Garyl from Des Moines on 4/5/2011:
"The number 1 priority for auto service is good, dependable work. A good guarantee, customer service, and fair prices are also desirable qualities. Westside Auto Pros has it all! I recommend them to everyone."

Patrick from Des Moines on 4/5/2011:
"Just wanted to thank Ron and Jeff for great customer service on the work with my BMW. Appreciate the competitive pricing and superior customer service."

Benw from Des Moines on 4/3/2011:
"Brought my high-mileage Volvo S80 in for the scheduled oil change & tire rotation. The guys brought up several fixes that needed to be addressed at some point in the future. They were great with prioritizing which ones were most important for safety and performance. There was no pressure and they were very accommodating. I can trust these guys to take care of me and my vehicle. Would recommend to anyone to have West Side Auto work on your vehicle."

Mildred (. from Des Moines on 4/2/2011:
"Westside was excellent to work with and any questions I had about my car they answered. Setting up a time to bring the car in was fast and easy. The staff who work there are polite and knowledgable. And my car always comes out fixed or served as the Warrenty requires."

Chadh from Des Moines on 4/1/2011:
"friendly staff, and always does a great job of explaining my cars problem and fixing it right thanks westside"

Amyb from Des Moines on 4/1/2011:
"I had to bring my 3 young children with me to get our oil changed. The nice waiting room (with TV, toys, and complimentary beverages), friendly staff (each of the kids were happy to get a balloon), and short wait (we were in and out in an hour, which included the oil change, a filter replacement, and tire rotation) made it an enjoyable experience."

Rjn from Des Moines on 3/31/2011:
"Excellent service, up front estimates, and timely repairs. Doesn't get much better than that."

Ron & K. from Des Moines on 3/31/2011:
"The employees are always friendly. They fit us in the schedule promptly and had the vehicle done earlier than expected. We have been doing business with them a long time and will not switch."


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