History of Westside Auto Pros:
Westside Auto Pros was started 15 years ago by Ron Haugen and Paul Kennedy. Accurate repairs, pride in workmanship, and friendly customer care quickly grew this two bay facility to the 12 bay repair center it is today.
AAA presented us the Top Shop Award in 2002 as well as every year since. This award comes as a result of 98% of our customers rating us “Excellent”. Out of all of the auto repair shops and dealerships in Iowa, there are currently only two AAA Top Shops in Iowa, Westside Auto Pros and Automotive Service Solutions in Waterloo.
Named “Best Place for Auto Repair” in 2010 & 2011 by the Des Moines Business Record, our dedication to excellence in customer care continues with our smiling, caring staff.
In 2009, AAA asked us to become their exclusive Mobile Battery Service provider for the greater Des Moines metro area. This has grown to a fleet of four mobile service battery vans and its own dedicated staff providing 24 hour a day – 7 day a week service to over 5,000 people a year.
With local owner Ron Haugen on site, Westside Auto Pros continues to set the standard for customer satisfaction in the Des Moines area.
“I would like to thank each and every member of the Westside Auto Pros staff, you people are the best!”
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“My goal is to take the best possible care of our customers and the best possible care of our employees, if I accomplish that, I am successful.”
Ron Haugen AAM/Owner
Ron ASE Certified Master Technician -
Joe's experience includes Service Manager and Fixed Ops Director for General Motors and Chrysler dealerships. He is also a great communicator and strives for your complete satisfaction as a Westside Auto Pros customer. Outside of work Joe enjoys being a great husband and wonderful Father to his two children JJ & Ava.
Joe Jerkins
Service Manager -
Dan Hetzel joined Westside Auto Pros over 12 years ago as a ASE Certified Master Technician. Dan has now made the move to our front counter as a Service Advisor. His knowledge and experience make him a valuable asset to Westside Auto Pros. His dedication and a desire to take the best care of you and your car make Dan a great fit to our “We Can Help You With That” team.
Dan Hetzel
Service Advisor -
Responsible for all office functions, human resources, accounting, and more. Penny has been a part of our team for over 8 years.
Penny Barnard
Office Manager -
Paul has been with Westside Auto Pros from the very first day. Paul has the ability to figure out the most difficult car challenges as well as heads up our performance car projects.
Paul Kennedy
ASE Certified Master Technician -
A graduate from Lincoln Technical Institute, Rob enjoys hunting and spending time with his wife Jill.
Rob Lauckner
ASE Certified Master Technician -
Jeff also graduated from Lincoln Technical Institute. In addition to many years of experience at a Dodge dealership, Jeff brings to our team extensive diesel engine experience and an “I can fix it” attitude.
Jeff Wood
ASE Certified Master Technician ASE Certified Master Truck Technician -
A recent graduate of the GM ASEP training program, Shaun has already passed many of his ASE Certifications. We were proud to sponsor Shaun’s internship during his training.
Shaun Smith
General Motors ASEP Technician ASE Master Certified Technician -
Excellent technical skills, ASE Master Certification, and fixed right the first time make Kyle an excellent fit for the Westside Auto Pros team.
Kyle Stull
ASE Certified Master Technician -
Recently celebrating his 5th year anniversary with Westside Auto Pros, Wade is our most often requested shuttle driver. Wade’s duties are too numerous to list, but his attention to detail and sense of humor are much appreciated.
Wade Talbert
Customer Service / Shuttle Driver -
Brian heads up our AAA Mobile Service with a long list of compliments from those he serves. Off duty activities include golf and bowling.
Brian Williams
Mobile Service Manager -
Montie provides mobile service to our customers as well as those of AAA & Geico. Always on time and with a smile we are proud to have Montie as part of our 24 / 7 emergency mobile service team.
Montie Gause
Mobile Service Technician -
Also a part of our AAA Mobile Service team, Mike maintains a positive “can do” attitude and provides emergency mobile service in all weather conditions.
Mike Cole
Mobile Service Technician
We service and repair the following makes:
Our shop uses web technologies by AutoVitals in conjunction with ALLDATA.
We are able to personalize your service interval based on how you drive and post authorized reviews from our customers for your benefit. Please explore below a growing selection of auto repair and collision shops, which follow our lead.