History of Westside Auto Pros:
Westside Auto Pros was started 14 years ago by Ron Haugen and Paul Kennedy. Accurate repairs, pride in workmanship, and friendly customer care quickly grew this two bay facility to the 12 bay repair center it is today.
AAA presented us the Top Shop Award in 2002 as well as every year since. This award comes as a result of 98% of our customers rating us “Excellent”. Out of all of the auto repair shops and dealerships in Iowa, there are currently only two AAA Top Shops in Iowa, Westside Auto Pros and Automotive Service Solutions in Waterloo.
Named “Best Place for Auto Repairs” in 2010 by the Des Moines Business Record, our dedication to excellence in customer care continues with our smiling, caring staff.
In 2009, AAA asked us to become their exclusive Mobile Battery Service provider for the greater Des Moines metro area. This has grown to a fleet of four mobile service battery vans and its own dedicated staff providing 24 hour a day – 7 day a week service to over 5,000 people a year.
With local owner Ron Haugen on site, Westside Auto Pros continues to set the standard for customer satisfaction in the Des Moines area.
“I would like to thank each and every member of the Westside Auto Pros staff, you people are the best!”
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“My goal is to take the best possible care of our customers and the best possible care of our employees, if I accomplish that, I am successful.”
Ron Haugen AAM/Owner
Ron ASE Certified Master Technician -
Joined our team 7 years ago. In his spare time he enjoys riding his Harley and spending time with his daughters.
Jeff Dumond
ASE Certified Service Consultant -
Todd brings several years of experience with him from local Chevrolet dealers. His attention to detail will ensure your car is returned to you “fixed right the first time”. Todd’s certification show his commitment and dedication not only to our industry, but to you, our customer.
Todd Ferguson
ASE Certified Service Consultant -
“Cherie is a great fit providing excellent customer assistance to all. Scheduling your appointment, assisting with drop off and pickup of your car, and reserving your loaner car, she can help you with that. Cherie’s multi-tasking abilities age much appreciated by all at Westside Auto Pros.
Cherie Dreier
Customer Care Specialist -
Responsible for all office functions, human resources, accounting, and more. Penny has been a part of our team for over 8 years.
Penny Barnard
Office Manager -
Paul has been with Westside Auto Pros from the very first day. Paul has the ability to figure out the most difficult car challenges as well as heads up our performance car projects.
Paul Kennedy
ASE Certified Master Technician -
A graduate of the GM ASEP training program, Dan has been a valued technician at Westside Auto Pros for over 11 years
Dan Hetzel
ASE Certified Master Technician -
A graduate from Lincoln Technical Institute, Rob enjoys hunting and spending time with his wife Jill.
Rob Lauckner
ASE Certified Master Technician -
Jeff also graduated from Lincoln Technical Institute. In addition to many years of experience at a Dodge dealership, Jeff brings to our team extensive diesel engine experience and an “I can fix it” attitude.
Jeff Wood
ASE Certified Master Technician ASE Certified Master Truck Technician -
A recent graduate of the GM ASEP training program, Shaun has already passed many of his ASE Certifications. We were proud to sponsor Shaun’s internship during his training.
Shaun Smith
General Motors ASEP Technician ASE Master Certified Technician -
Excellent technical skills, ASE Master Certification, and fixed right the first time make Kyle an excellent fit for the Westside Auto Pros team.
Kyle Stull
ASE Certified Master Technician -
Recently celebrating his 5th year anniversary with Westside Auto Pros, Wade is our most often requested shuttle driver. Wade’s duties are too numerous to list, but his attention to detail and sense of humor are much appreciated.
Wade Talbert
Customer Service / Shuttle Driver -
Rick joined out team so he could have evenings and weekends off to spend time with his wife and children. Rick’s ability to adapt to many different duties makes him a great team member.
Rick O'Connell
Customer Service / Shuttle Driver -
Brian heads up our AAA Mobile Service with a long list of compliments from those he serves. Off duty activities include golf and bowling.
Brian Williams
Mobile Service Manager -
Kurt brings professional locksmith skills to our team as well as providing around the clock mobile service.
Kurt Bingham
Mobile Service Technician -
Also a part of our AAA Mobile Service team, Mike maintains a positive “can do” attitude and provides emergency mobile service in all weather conditions.
Mike Cole
Mobile Service Technician -
Always a smile and a friendly greeting, if your car is returned to you on time and clean, there is a good chance Eric had something to do with it.
Eric Foy
Detailer
We service and repair the following makes:
Our shop is a proud member of the AutoVitals network.
AutoVitals shops focus on superior quality of work and stellar customer service. Please explore below a selection of AutoVitals shops and let your out-of-town friends and colleagues know about it.