Ron Haugen,
Owner
Welcome to Westside Tire Center in Des Moines, your Premier Auto Repair and Service Shop
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Joe from Clive on 4/23/2012:
Travis & T. from Des Moines on 6/2/2011:
Paulb from Des Moines on 5/28/2011:
Milov from Des Moines on 5/28/2011:
Dougb from Des Moines on 5/27/2011:
Michaelc from Des Moines on 5/26/2011:
Gary & D. from Des Moines on 5/25/2011:
Evelynj from Des Moines on 5/24/2011:
Jeanb from Des Moines on 5/22/2011:
Jong from Des Moines on 5/18/2011:
Frankh from Des Moines on 5/17/2011:
Anonymous from Des Moines on 5/17/2011:
Gilbertu from Des Moines on 5/17/2011:
Greg & R. from Des Moines on 5/16/2011:
Jeanb from Des Moines on 5/16/2011:
Gregs from Des Moines on 5/10/2011:
Anonymous from Des Moines on 5/10/2011:
James & N. from Des Moines on 5/5/2011:
Markk from Des Moines on 5/3/2011:
John & L. from Des Moines on 5/3/2011:
Garyc from Des Moines on 5/2/2011:
Miket from Des Moines on 4/26/2011:
Patrickl from Des Moines on 4/26/2011:
Carolec from Des Moines on 4/23/2011:
Dorism from Des Moines on 4/22/2011:
Jasonw from Des Moines on 4/21/2011:
Jason from Des Moines on 4/21/2011:
Jimd from Des Moines on 4/21/2011:
Freemans from Des Moines on 4/20/2011:
Larry & D. from Des Moines on 4/20/2011:
Michaeln from Des Moines on 4/20/2011:
Cathyo from Des Moines on 4/20/2011:
Josephw from Des Moines on 4/18/2011:
Markh from Des Moines on 4/18/2011:
Gregoryd from Des Moines on 4/15/2011:
Anonymous from Des Moines on 4/15/2011:
Glenng from Des Moines on 4/15/2011:
Rachelv from Des Moines on 4/14/2011:
Nicolet from Des Moines on 4/14/2011:
Markz from Des Moines on 4/13/2011:
Cameronh from Des Moines on 4/11/2011:
Tori & B. from Des Moines on 4/8/2011:
Marnam from Des Moines on 4/7/2011:
Chadh from Des Moines on 4/6/2011:
Pennyh from Des Moines on 4/6/2011:
Blakes from Des Moines on 4/5/2011:
Anonymous from Des Moines on 4/5/2011:
Garyl from Des Moines on 4/5/2011:
Patrick from Des Moines on 4/5/2011:
Benw from Des Moines on 4/3/2011:
Mildred (. from Des Moines on 4/2/2011:
Chadh from Des Moines on 4/1/2011:
Amyb from Des Moines on 4/1/2011:
Rjn from Des Moines on 3/31/2011:
Ron & K. from Des Moines on 3/31/2011:
"The Honda was in for a simple oil change but thanks to the careful routine inspection, the need for a new cabin filter was identified. That's a confidence builder!"
Travis & T. from Des Moines on 6/2/2011:
"Took my van in to have the air conditioner fixed and the cost was less than I anticipated which was a good surprise. They also discovered a gasket leak that most likely saved me from driving without oil and causing me more problems. With a teen driver, college driver and us we take 4 vehicles to West Side for maintenance and repair. West Side does their best to keep our costs down if possible. However, wouldn't mind a 5-10% loyalty discount each time we have work done. :)"
Paulb from Des Moines on 5/28/2011:
"The team not only performed a great review of our 16 year olds new vehicle, but did some requested repairs as well. Since my repair part was very expensive, the service team searched out the best price for me, and got me out the door under my original estimate. I don't expect this every time, but their willingness to go the extra mile was great!"
Milov from Des Moines on 5/28/2011:
"Generally, very happy eith the service. It woukd have been nice to have had more updates through the day on what going on with the progress of my car. Additionally, the parts mark-up was a little high. Overall, will return."
Dougb from Des Moines on 5/27/2011:
"They said it would take onr hour & it was one hour to fix my car.
The people are great at what they do."
The people are great at what they do."
Michaelc from Des Moines on 5/26/2011:
"Brought car in for Oil change and Tune up, while working on it , they discovered some other problems that needed taking care of - as always, I leave there feeling confident in the dependability of my old car ... West Side Autos makes sure it keeps running like a gem!"
Gary & D. from Des Moines on 5/25/2011:
"I first started bringing my vehicles to Westside Auto Pros in 2010 and have never had a bad experience from the staff or mechanics.
I look forward to a continued long association."
I look forward to a continued long association."
Evelynj from Des Moines on 5/24/2011:
"Great service, very nice people, good value."
Jeanb from Des Moines on 5/22/2011:
"Westside Auto Pros are knowledgeable and professional in every aspect of thier operation. They have always provided above and beyond the service I anticipated."
Jong from Des Moines on 5/18/2011:
"As usual the service and ride to work program was excellent. The only problem I have is that for about the 9th time I came to Westside, got the work done, but forgot to turn in the rebate check. The one I could have used yesterday was for $20.42. That's a lot of bottles and cans I'll have to pick up alng the highway to make it up. Until next time. Jon"
Frankh from Des Moines on 5/17/2011:
"excellet. Appointment kept. Well orgnized busness."
Anonymous from Des Moines on 5/17/2011:
"Everyone was so nice, very helpful. Tina provided particularly excellent customer serice. I'll come back!"
Gilbertu from Des Moines on 5/17/2011:
"As usual your service was prompt, courteous and fair. I would highly recommend your establishment to my family and friends.
Thank you,
Gilbert V. Urias"
Thank you,
Gilbert V. Urias"
Greg & R. from Des Moines on 5/16/2011:
"Very pleased with the service and care given to our vehicles at Westside. They couldn't finish a repair on my auto in one day so they offered me a rental car until the next day. It all worked out great. Thanks."
Jeanb from Des Moines on 5/16/2011:
"What a great place to take your vehicle for service. Westside Auto Pros is the very best."
Gregs from Des Moines on 5/10/2011:
"Your front line staff and your responses are excellent."
Anonymous from Des Moines on 5/10/2011:
"I have no complaints about the actual work or cost of the work. I wasn't too pleased with having to constantly follow-up with them on the status of my vehicle. Not that I needed them to call me hourly, but they were waiting for parts and the part apparently didn't come in when expected, which I didn't know until I called to follow-up. I had to call a day or two later to follow-up again."
James & N. from Des Moines on 5/5/2011:
"I had taken the car to two other repair shops, both stated they couldn't seem to find the problem. West Side found it, tested it, repaired it, and tested it again, in two hours. We are very pleased."
Markk from Des Moines on 5/3/2011:
"Wow! I could stop right there. The whole experience was fantastic. Penny was able to fit me in, Matt "checked me in and made me a cup of coffee. Rick drove me home (twice). Jeff called with the estimate. Tina called and assured me a ride would be there to get me soon. Wade picked me up and drove me back to the shop. Jeff stayed late so I could pick up my vehicle. I found a freshly washed vehicle inside and out. With a surprise in the front seat. I couldn't tell you one persons name at my old place(never again). I will definately "pop" back in as will the rest of my friends and family. Great Experience. Thank You."
John & L. from Des Moines on 5/3/2011:
"We have always been very please with the service that is provided to us. In all capacities, your employees are super! It is such a pleasure to get into the vehicle when service is done. It is clean and smells good! Thank you for all everyone does!"
Garyc from Des Moines on 5/2/2011:
"WAP stands behind their work. After our car developed a clicking noise from the engine recently, they offered us a rental car and got the car fixed by the next day. They also caught a maintenance issue that we'd overlooked, so we got that taken care of at the same time. They are honest and honorable in the way they conduct their business. We highly recommend them."
Miket from Des Moines on 4/26/2011:
"West side auto pro's staff provided a fantastic environment for the customer's stay during repair and also has a shuttle ride option as well. They did really well evaluating my vehicle and telling me the problem as well as putting other future essential repairs under consideration. Their customer service is well cared for and provide information important for the customer. I also think they put on repair prices a little bit off the edge compare to other service providers but my first day for me was a good experience."
Patrickl from Des Moines on 4/26/2011:
"excelent service thank you!Your prompt attention and top notch customerservice sets you far above all others."
Carolec from Des Moines on 4/23/2011:
"A couple weeks ago my Mazda Tribute lost all brake power. The vehicle was towed to Westside Auto Pros where Jeff arranged a loaner vehicle for me (which I greatly appreciated) and my vehicle was repaired by the end of the following day. They provided good details around the repair and the cost involved. I was very pleased with the service, timeliness, and the friendliness of the entire staff. I will definitely be back!!"
Dorism from Des Moines on 4/22/2011:
"Easy to make an appointment and they called/e-mailed to confirm.
Shuttle service excellent to and from work.
Service performed was explained along with an estimate of when future service would be needed for brakes.
Glad to have a good service center for my Saturn."
Shuttle service excellent to and from work.
Service performed was explained along with an estimate of when future service would be needed for brakes.
Glad to have a good service center for my Saturn."
Jasonw from Des Moines on 4/21/2011:
"I was very pleased with the service provided and will definitely continue to service my vehicle at WestSide Auto Pros. Customer service is second to none and Jeff goes out of his way to make you feel comfortable and informed. It's difficult to find this these days. Thank you!"
Jason from Des Moines on 4/21/2011:
"I was very pleased with the service provided and will definitely continue to service my vehicle at WestSide Auto Pros. Customer service is second to none and Jeff goes out of his way to make you feel comfortable and informed. It's difficult to find this these days. Thank you! (Invoice # 72186)"
Jimd from Des Moines on 4/21/2011:
"After getting the run around from another shop, I discovered Westside on my drive home. Great service, great price and the cleanest shop I've been in. They have my business from now on."
Freemans from Des Moines on 4/20/2011:
"The staff was very friendly. They explained the problems they found after completing an inspection of the vehicle. They provided me with multiple options at different price points to complete my repairs. The repairs were completed in a timely fashion. All my questions and concerns were addressed in a courteous manor. I was very pleased with the service I received and how my car ran when it was returned to me."
Larry & D. from Des Moines on 4/20/2011:
"Being greeted by the friendly staff at Westside Auto Pros is just the begining in a string of positive services offered by a local small business. Their bathroom was a warm tropical paradise, they offer complimentary custom coffee by the cup and the driver that took me to and from work was a class act! Wade dropped me off at the front door and picked me up at a predetermined time in the afternoon. Thank you Westside Auto Pros for making me feel like ROYALTY!"
Michaeln from Des Moines on 4/20/2011:
"I am so glad I found Westside Auto Pros! I continue to be amazed with every visit. Complete professionalism and unrivaled customer service. It's nice to have a auto shop you can trust. Keep up the great work!"
Cathyo from Des Moines on 4/20/2011:
"Did you like the new made up word? But it describes my experience everytime I bring my car in for maintenance or repairs. Jeff is the first contact and is an outstanding individual to greet me first thing in the morning. His professinalism and knowledge are examples of the type of company Auto Pros stands for. All other front office employees, Tina and Penny are such rays of sunshine. And what can I say about Wade. Such a colorful person! Keeps the communication going while traveling to the office, nothing is ever boring. Love that guy! Have never had the opportunity to meet the mechanics, but know they are outstanding individuals by the way my vehicle is returned to me. Always top notch repairs. Thank you to everyone at Auto Pros for taking care of me and my vehicle. It is very much appreciated!"
Josephw from Des Moines on 4/18/2011:
"Brought my car in when i needed codes cleared and was hooked up and driving away the next day. Thanks to all that worked on my car and got me squared away."
Markh from Des Moines on 4/18/2011:
"Westside autopros service has always been top notch. I have always been explained in detail all services that are needed. I'm a detail guy so I like that very much. I have never been sold upgrades or pressured to have services performed. It is great to never have to go to the dealership for service."
Gregoryd from Des Moines on 4/15/2011:
"I have been taking my Saturn to Westside for service work for the past couple of years and I would highly recommend them. Their service is top-notch, they provide me prompt shuttle service to and from my office, and they always have my car ready when promised. I know I can rely on them to keep my car in tip-top condition. Kudos to Ron and the entire staff!"
Anonymous from Des Moines on 4/15/2011:
"My 1996 Honda Civic runs almost as good as the day I drove it off the Show Room floor!!!"
Glenng from Des Moines on 4/15/2011:
"I called Westside to see if they had nitrogren for my tires which my wife thought was low. Jeff knew my first name and offered to check the pressure and add if necessary for no charge because I was a very satisfied regular customer."
Rachelv from Des Moines on 4/14/2011:
"I had my oil changed and transmission fluid flushed. Both experiences were excellent. I dropped my car off at 7:40 a.m. to catch the 7:55 a.m. shuttle. The shuttle was very timely in picking me back up as I needed by car done by noon. I have found that if I can clear in when I need to be picked back up, Westside is very accommodating and the shuttle drivers are very kind!"
Nicolet from Des Moines on 4/14/2011:
"Great customer service and always involving, engaging, and entertaining. Very concerned about family and will continue to take all our cars there!"
Markz from Des Moines on 4/13/2011:
"very little improvement needed from my stand point"
Cameronh from Des Moines on 4/11/2011:
"My wife's vehicle needed new tires, and there were several "buy 3, get the 4th free" deals elsewhere that we could have taken advantage of. But Ron and Jeff went out of their way to make sure we had a safe set of new tires that fit within our budget. Quite simply, these guys are honest and they get the AAA Top Shop award for a reason. The shop's integrity ? in its work and the employees' character ? is something every auto shop should aspire to match. We've been regular customers for years, and we will continue to be regular customers. Great job!"
Tori & B. from Des Moines on 4/8/2011:
"I brought my car in for an oil change and they also did their inspection and found that my tires needed rotating. They called me before they did any extra work, and I told them to go ahead and rotate them. They also dropped me off at work and picked my husband up after he got off, so it worked out great!"
Marnam from Des Moines on 4/7/2011:
"We have going to Westside for a number of years. Staff is very knowledgeable and friendly. They always go out of their way for us. We enjoy the fun facts on FB!"
Chadh from Des Moines on 4/6/2011:
"fix my problem right first time, nice staff, competitive prices and very knowledgeable."
Pennyh from Des Moines on 4/6/2011:
"In and out without any fuss! Excellent customer service."
Blakes from Des Moines on 4/5/2011:
"Easily the most professional, clean, straightforward, and modern automobile shop I have taken my car. And yet, the services come at a reasonable price. I will never take my car to the service shop at the dealership when this team does such high-quality work at a more reasonable price."
Anonymous from Des Moines on 4/5/2011:
"Very Satisfied with my experience with Westside."
Garyl from Des Moines on 4/5/2011:
"The number 1 priority for auto service is good, dependable work. A good guarantee, customer service, and fair prices are also desirable qualities. Westside Auto Pros has it all! I recommend them to everyone."
Patrick from Des Moines on 4/5/2011:
"Just wanted to thank Ron and Jeff for great customer service on the work with my BMW. Appreciate the competitive pricing and superior customer service."
Benw from Des Moines on 4/3/2011:
"Brought my high-mileage Volvo S80 in for the scheduled oil change & tire rotation. The guys brought up several fixes that needed to be addressed at some point in the future. They were great with prioritizing which ones were most important for safety and performance. There was no pressure and they were very accommodating. I can trust these guys to take care of me and my vehicle. Would recommend to anyone to have West Side Auto work on your vehicle."
Mildred (. from Des Moines on 4/2/2011:
"Westside was excellent to work with and any questions I had about my car they answered. Setting up a time to bring the car in was fast and easy. The staff who work there are polite and knowledgable. And my car always comes out fixed or served as the Warrenty requires."
Chadh from Des Moines on 4/1/2011:
"friendly staff, and always does a great job of explaining my cars problem and fixing it right thanks westside"
Amyb from Des Moines on 4/1/2011:
"I had to bring my 3 young children with me to get our oil changed. The nice waiting room (with TV, toys, and complimentary beverages), friendly staff (each of the kids were happy to get a balloon), and short wait (we were in and out in an hour, which included the oil change, a filter replacement, and tire rotation) made it an enjoyable experience."
Rjn from Des Moines on 3/31/2011:
"Excellent service, up front estimates, and timely repairs. Doesn't get much better than that."
Ron & K. from Des Moines on 3/31/2011:
"The employees are always friendly. They fit us in the schedule promptly and had the vehicle done earlier than expected. We have been doing business with them a long time and will not switch."
Locally Owned & Operated in Clive
Westside Auto Pros offers:
- Save $70.00. FREE mounting and balancing with the purchase of 4 Michelin or B.F. Goodrich tires – OR – any brand of winter tire
- 90 days & 6 months same as cash programs – call for details
- All vehicles with a 4 tire purchase receive a FREE measured alignment inspection
- Large inventory for fast service
- Equipped to handle up to 28 Inch custom wheels – our machine will not damage custom wheels
- TPMS – Tire Pressure Monitor System Specialists – does your low tire light come on? We can help!
- Fleet Companies Welcomed
- Road Force Balancing – perfect for luxury cars, custom wheels, performance cars
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