Ron Haugen,
Owner
Welcome to European Auto Repair West Des Moines in Des Moines, your Premier Auto Repair and Service Shop
Hover over to pause
Click for all reviews
Click for all reviews
Jay O. from Ames, IA, whose Chevrolet was in for an auto repair, on 4/10/2013:
Kate N. from West Des Moines, IA, whose Toyota was in for an auto repair service, on 4/4/2013:
Bill E. from Clive, IA, whose Toyota was in for an auto repair service, on 4/1/2013:
Anonymous on 3/31/2013:
Jordan N. from West Des Moines, IA, whose Ford was in for an auto repair service, on 3/28/2013:
Sarah S. on 3/27/2013:
Hilary L. from West Des Moines, IA, whose Ford was in for an auto repair service, on 3/27/2013:
Barbara C. from Urbandale, IA, whose Oldsmobile was in for an auto repair, on 3/25/2013:
Brenda W. on 3/21/2013:
Rod T. from Des Moines, IA, whose Dodge was in for an auto repair service, on 3/19/2013:
Paul S. from Carlisle, IA, whose Chevrolet was in for an auto repair, on 3/18/2013:
Erik S. from West Des Moines, IA, whose Nissan was in for an auto repair service, on 1/21/2013:
Dan Boyer/jean P. from Grinnell, IA, whose Audi was in for an auto repair service, on 1/17/2013:
Paul S. from West Des Moines, IA, whose Toyota was in for an auto repair service, on 1/16/2013:
Jeff S. from Ankeny, IA, whose Nissan was in for an auto repair service, on 1/16/2013:
Ron H. from Grimes, IA, whose Buick was in for an auto repair service, on 1/14/2013:
Jennifer P. from West Des Moines, IA, whose Honda was in for an auto repair service, on 1/11/2013:
John S. from Clive, IA, whose Honda was in for an auto repair service, on 1/11/2013:
Riick L. from Clive, IA, whose Ford was in for an auto repair service, on 1/10/2013:
Karen K. from Clive, IA, whose Honda was in for an auto repair service, on 1/10/2013:
Sarah D. from Granger, IA, whose Subaru was in for an auto repair service, on 1/9/2013:
Jon G. from Des Moines, IA, whose Mitsubishi was in for an auto repair service, on 1/9/2013:
Jessica from Urbandale, IA, whose Jeep was in for an auto repair service, on 1/7/2013:
Jane L. from Des Moines, IA, whose Lexus was in for an auto repair service, on 1/5/2013:
Brenda on 1/4/2013:
Anonymous on 1/3/2013:
Mary C. from Des Moines, IA, whose Ford was in for an auto repair service, on 1/2/2013:
Paul C. from Waukee, IA, whose Lexus was in for an auto repair service, on 1/2/2013:
Dave on 12/31/2012:
Kevin on 12/27/2012:
Luis M. from Corsicana, TX, whose BMW was in for an auto repair service, on 12/19/2012:
Phil B. from Urbandale, IA, whose Buick was in for an auto repair service, on 12/12/2012:
Phil on 12/9/2012:
Phil B. from Urbandale, IA, whose Chrysler was in for an auto repair service, on 12/6/2012:
Eric W. from Des Moines, IA, whose Ford was in for an auto repair service, on 12/6/2012:
John S. from Clive, IA, whose Nissan was in for an auto repair service, on 12/5/2012:
Jason M. from Des Moines, IA, whose Acura was in for an auto repair service, on 12/5/2012:
Lynette K. from Des Moines, IA, whose Subaru was in for an auto repair service, on 11/30/2012:
Josh A. from West Des Moines, IA, whose Toyota was in for an auto repair service, on 11/29/2012:
Kellie F. from Cumming, IA, whose Subaru was in for an auto repair service, on 11/29/2012:
Travis S. from West Des Moines, IA, whose Jeep was in for an auto repair service, on 11/26/2012:
Gary on 11/12/2012:
Ashley from Urbandale, IA, whose Honda was in for an auto repair service, on 11/12/2012:
Cathy O. from Winterset, IA, whose Saturn was in for an auto repair service, on 11/12/2012:
Sarah D. from Granger, IA, whose Subaru was in for an auto repair service, on 11/10/2012:
Don W. on 11/9/2012:
Libby B. from Des Moines, IA, whose Chevrolet was in for an auto repair service, on 11/9/2012:
Denise C. from Johnston, IA, whose Ford was in for an auto repair service, on 11/5/2012:
Matt on 10/28/2012:
Jon G. from Des Moines, IA, whose Mitsubishi was in for an auto repair service, on 10/27/2012:
Sheila on 10/27/2012:
Dennis L. S. from West Des Moines, IA, whose Jeep was in for an auto repair service, on 10/26/2012:
Jim M. from West Des Moines, IA, whose Lexus was in for an auto repair service, on 10/25/2012:
Chris W. from Clive, IA, whose Buick was in for an auto repair service, on 10/25/2012:
Jana B. from Waukee, IA, whose Pontiac was in for an auto repair service, on 10/23/2012:
Shari R B. from Des Moines, IA, whose Saturn was in for an auto repair service, on 10/23/2012:
Geralyn F. from Windsor Heights, IA, whose smart was in for an auto repair service, on 10/23/2012:
Marc M. from Urbandale, IA, whose Volvo was in for an auto repair service, on 10/18/2012:
Todd M. from Urbandale, IA, whose Dodge was in for an auto repair service, on 10/16/2012:
Maria S. from Des Moines, IA, whose Pontiac was in for an auto repair service, on 10/16/2012:
Janice B. from Des Moines, IA, whose Buick was in for an auto repair service, on 10/15/2012:
Jmayoros on 10/12/2012:
Andrew C. from Altoona, IA, whose Pontiac was in for an auto repair service, on 10/10/2012:
Kirk J. from Urbandale, IA, whose Chevrolet was in for an auto repair service, on 10/8/2012:
Chris S. from Clive, IA, whose Volkswagen was in for an auto repair service, on 10/5/2012:
Troy G. from Des Moines, IA, whose Chevrolet was in for an auto repair service, on 10/2/2012:
David M N. from rbandale, IA, whose Toyota was in for an auto repair service, on 9/28/2012:
Erwin E F. from Ankeny, IA, whose Kia was in for an auto repair service, on 9/27/2012:
Mark H. from Grimes, IA, whose Infiniti was in for an auto repair, on 9/26/2012:
Sarah D. from Granger, IA, whose Chevrolet was in for an auto repair service, on 9/23/2012:
Matt S. from West Des Moines, IA, whose Nissan was in for an auto repair service, on 9/20/2012:
Kirstie from Des Moines on 9/18/2012:
Nyla W. from West Des Moines, IA, whose BMW was in for an auto repair service, on 9/16/2012:
Jayson G. from West Des Moines, IA, whose Chrysler was in for an auto repair service, on 9/13/2012:
Echo U. from Ankeny, IA, whose Jeep was in for an auto repair service, on 9/13/2012:
Edwin C. from Clive, IA, whose Audi was in for an auto repair service, on 9/12/2012:
Kory from Des Moines on 8/31/2012:
Jeff S. from Ankeny, IA, whose Nissan was in for an auto repair service, on 8/30/2012:
Echo U. from Ankeny, IA, whose Jeep was in for an auto repair service, on 8/27/2012:
Paul K. from Clive, IA, whose Chevrolet was in for an auto repair service, on 8/21/2012:
Joe G. from Clive, IA, whose GMC was in for an auto repair service, on 8/17/2012:
Jordan N. from West Des Moines, IA, whose Honda was in for an auto repair service, on 8/16/2012:
Jim B. from Urbandale, IA, whose Mercury was in for an auto repair service, on 8/16/2012:
Tonya L. from Albia, IA, whose Chrysler was in for an auto repair, on 8/14/2012:
Joe L. from Clive, IA, whose Toyota was in for an auto repair service, on 8/14/2012:
Michael D. from Clive, IA, whose Ford was in for an auto repair service, on 8/11/2012:
Mark from Des Moines on 8/10/2012:
Aron from Clive on 8/8/2012:
Hank R. , whose Saturn was in for an auto repair, on 7/26/2012:
Tonya from Des Moines on 4/23/2012:
Travis & T. from Des Moines on 6/2/2011:
Paulb from Des Moines on 5/28/2011:
Milov from Des Moines on 5/28/2011:
Dougb from Des Moines on 5/27/2011:
Michaelc from Des Moines on 5/26/2011:
Gary & D. from Des Moines on 5/25/2011:
Evelynj from Des Moines on 5/24/2011:
Jeanb from Des Moines on 5/22/2011:
Jong from Des Moines on 5/18/2011:
Frankh from Des Moines on 5/17/2011:
Anonymous from Des Moines on 5/17/2011:
Gilbertu from Des Moines on 5/17/2011:
Greg & R. from Des Moines on 5/16/2011:
Jeanb from Des Moines on 5/16/2011:
Gregs from Des Moines on 5/10/2011:
Anonymous from Des Moines on 5/10/2011:
James & N. from Des Moines on 5/5/2011:
Markk from Des Moines on 5/3/2011:
John & L. from Des Moines on 5/3/2011:
Garyc from Des Moines on 5/2/2011:
Miket from Des Moines on 4/26/2011:
Patrickl from Des Moines on 4/26/2011:
Carolec from Des Moines on 4/23/2011:
Dorism from Des Moines on 4/22/2011:
Jimd from Des Moines on 4/21/2011:
Jasonw from Des Moines on 4/21/2011:
Jason from Des Moines on 4/21/2011:
Freemans from Des Moines on 4/20/2011:
Larry & D. from Des Moines on 4/20/2011:
Michaeln from Des Moines on 4/20/2011:
Cathyo from Des Moines on 4/20/2011:
Josephw from Des Moines on 4/18/2011:
Markh from Des Moines on 4/18/2011:
Gregoryd from Des Moines on 4/15/2011:
Anonymous from Des Moines on 4/15/2011:
Glenng from Des Moines on 4/15/2011:
Rachelv from Des Moines on 4/14/2011:
Nicolet from Des Moines on 4/14/2011:
Markz from Des Moines on 4/13/2011:
Cameronh from Des Moines on 4/11/2011:
Tori & B. from Des Moines on 4/8/2011:
Marnam from Des Moines on 4/7/2011:
Chadh from Des Moines on 4/6/2011:
Pennyh from Des Moines on 4/6/2011:
Blakes from Des Moines on 4/5/2011:
Anonymous from Des Moines on 4/5/2011:
Garyl from Des Moines on 4/5/2011:
Patrick from Des Moines on 4/5/2011:
Benw from Des Moines on 4/3/2011:
Mildred (. from Des Moines on 4/2/2011:
Chadh from Des Moines on 4/1/2011:
Amyb from Des Moines on 4/1/2011:
Rjn from Des Moines on 3/31/2011:
Ron & K. from Des Moines on 3/31/2011:
"The staffing, shop, and maintenance are always exemplary. A more accurate estimate of work done would be nicer."
Kate N. from West Des Moines, IA, whose Toyota was in for an auto repair service, on 4/4/2013:
"i would recommend to go there"
Bill E. from Clive, IA, whose Toyota was in for an auto repair service, on 4/1/2013:
"As always, perhaps not the cheapest, but definitely the best."
Anonymous on 3/31/2013:
"Service is great! I can't say enough about the kind, courteous service of Eric and Wade. They are a large part of what keeps me coming back."
Jordan N. from West Des Moines, IA, whose Ford was in for an auto repair service, on 3/28/2013:
"They are a great shop, I would feel comfortable sending anyone there."
Sarah S. on 3/27/2013:
"The customer service was the most excellent that I have ever experienced with an auto repair shop. I felt as if I was walking into the lobby of a doctor's office because of the friendly, nicely dressed staff and the immaculate lobby area! I was a walk-in visit and they took care of me right away despite being very busy."
Hilary L. from West Des Moines, IA, whose Ford was in for an auto repair service, on 3/27/2013:
"Nice shop great people honest excellent service"
Barbara C. from Urbandale, IA, whose Oldsmobile was in for an auto repair, on 3/25/2013:
"Reliable work. Straight-forward and honest about repairs needed. Excellent customer service."
Brenda W. on 3/21/2013:
"Westside Auto Pros does great work and backs it up with their warranty. I also really appreciate their friendly, helpful staff and price matching, as well as their ability to drop me off and/or pick me up."
Rod T. from Des Moines, IA, whose Dodge was in for an auto repair service, on 3/19/2013:
"They are really good at coming up with a million things wrong with your car. They are bad at giving you an idea of the severity of things wrong. It would be nice to hear a company tell me how long I could wait on stuff figuring I will be back eventually. That shows they care."
Paul S. from Carlisle, IA, whose Chevrolet was in for an auto repair, on 3/18/2013:
"GO, your shop is beautiful, your Person's at the front desk, your FRONT line, professional yet user friendly! Even though I knew the "Specialist" that worked on my car, He (Jeff) , made my car drive better than when I bought it! I absolutely love the shop . Thank you JOE, absolute professional. You guys, and gal, ROCK."
Erik S. from West Des Moines, IA, whose Nissan was in for an auto repair service, on 1/21/2013:
"I got my problem solved and it was fixed quickly and with a fair price."
Dan Boyer/jean P. from Grinnell, IA, whose Audi was in for an auto repair service, on 1/17/2013:
"I will recommend them."
Paul S. from West Des Moines, IA, whose Toyota was in for an auto repair service, on 1/16/2013:
"Give them a try. It was my first visit and they did a good job."
Jeff S. from Ankeny, IA, whose Nissan was in for an auto repair service, on 1/16/2013:
"Good work and customer service at a fair price."
Ron H. from Grimes, IA, whose Buick was in for an auto repair service, on 1/14/2013:
"Excellent in all respects"
Jennifer P. from West Des Moines, IA, whose Honda was in for an auto repair service, on 1/11/2013:
"Great service. convenience of pick up and delivery. Communication of any needed service/parts is excellent."
John S. from Clive, IA, whose Honda was in for an auto repair service, on 1/11/2013:
"They almost always get it right the first time. You pay a little more, but you also get more for your money."
Riick L. from Clive, IA, whose Ford was in for an auto repair service, on 1/10/2013:
"Friendly prompt service.. nice comfortable waiting area with free beverages"
Karen K. from Clive, IA, whose Honda was in for an auto repair service, on 1/10/2013:
"Awesome service, great customer relations"
Sarah D. from Granger, IA, whose Subaru was in for an auto repair service, on 1/9/2013:
"Great customer service. The shuttle and loaner car program is invaluable to me. Thank you!"
Jon G. from Des Moines, IA, whose Mitsubishi was in for an auto repair service, on 1/9/2013:
"Timely solutions to repair problem."
Jessica from Urbandale, IA, whose Jeep was in for an auto repair service, on 1/7/2013:
"They are professional and their amenities are awesome! Those little things they do extra are what makes them my choice over other auto shops in the area."
Jane L. from Des Moines, IA, whose Lexus was in for an auto repair service, on 1/5/2013:
"They treat you like real people - friendly honest and helpful"
Brenda on 1/4/2013:
"Friendly , customer focused"
Anonymous on 1/3/2013:
"Great service, didn't respond about my car being done well though. If you call in its fine. Suspension is pricey though, quoted 1,000 for rear suspension that cost me 380 and only an afternoon."
Mary C. from Des Moines, IA, whose Ford was in for an auto repair service, on 1/2/2013:
"The quality of work performed at Westside Auto Pros is excellent and the customer service is outstanding."
Paul C. from Waukee, IA, whose Lexus was in for an auto repair service, on 1/2/2013:
"High quality work at a fair price. They fix it right the first time. Excellent customer service."
Dave on 12/31/2012:
"No issues. Timely & quality service."
Kevin on 12/27/2012:
"I feel that the quality is good, but the charges seem to always be high. I have started using other shops due to the costs."
Luis M. from Corsicana, TX, whose BMW was in for an auto repair service, on 12/19/2012:
"I will have to wait for drive to Texas and back before I am able to comment on quality of work"
Phil B. from Urbandale, IA, whose Buick was in for an auto repair service, on 12/12/2012:
"Nobody better. They truly care about you and your car!"
Phil on 12/9/2012:
"Very pleased and impressed at the extra attention to detail like vacuuming my vehicle and the popcorn."
Phil B. from Urbandale, IA, whose Chrysler was in for an auto repair service, on 12/6/2012:
"Great, friendly genuine people who truly care about you and your vehicle. You know it will be fixed or maintained right!"
Eric W. from Des Moines, IA, whose Ford was in for an auto repair service, on 12/6/2012:
"They do it right the first time. They explain in detail the repairs and issues that require attention."
John S. from Clive, IA, whose Nissan was in for an auto repair service, on 12/5/2012:
"Westside almost always fixes the problem the first time. I rarely need to take a car back for the same problem."
Jason M. from Des Moines, IA, whose Acura was in for an auto repair service, on 12/5/2012:
"Superb. I have three vehicles routinely maintained there. Everyone's been great over the years!"
Lynette K. from Des Moines, IA, whose Subaru was in for an auto repair service, on 11/30/2012:
"Great service, friendly and efficient, and good price."
Josh A. from West Des Moines, IA, whose Toyota was in for an auto repair service, on 11/29/2012:
"Exceptional service- up front and open"
Kellie F. from Cumming, IA, whose Subaru was in for an auto repair service, on 11/29/2012:
"From my experience, I've been treated fairly and the prices are reasonable."
Travis S. from West Des Moines, IA, whose Jeep was in for an auto repair service, on 11/26/2012:
"Westside is a trusted, knowledgeable and clean shop."
Gary on 11/12/2012:
"Already verbally recommended you to co-workers as a high-quality place to go for forward looking repairs and quality of repairs and service."
Ashley from Urbandale, IA, whose Honda was in for an auto repair service, on 11/12/2012:
"They keep you informed with what is going on with your vehicle."
Cathy O. from Winterset, IA, whose Saturn was in for an auto repair service, on 11/12/2012:
"WAPAR is very professional with quality workmanship."
Sarah D. from Granger, IA, whose Subaru was in for an auto repair service, on 11/10/2012:
"Excellent customer service, and they've always done a great job."
Don W. on 11/9/2012:
"I was very pleased with the entire experience."
Libby B. from Des Moines, IA, whose Chevrolet was in for an auto repair service, on 11/9/2012:
"It isn't necessarily the 'cheapest' place in town, but WAP does not gouge its customers either. They are fair, they do good work and they will only do the work you request. They are honest about what needs immediate attention and what can wait - which is great for a family on a budget who may need some time to set aside the needed funds for a more expensive service or repair. And their front office people are great - they know their regular customers; are always friendly; and provide great customer service."
Denise C. from Johnston, IA, whose Ford was in for an auto repair service, on 11/5/2012:
"EXCEPTIONAL. VERY PROFESSIONAL. KIND EMPLOYEES."
Matt on 10/28/2012:
"Great job done on my car and I got it back cleaner then I dropped it off!"
Jon G. from Des Moines, IA, whose Mitsubishi was in for an auto repair service, on 10/27/2012:
"High quality work, honest, and dependable."
Sheila on 10/27/2012:
"I have referred cust to your business. Most of the time it is a welcoming experience. There has been a situation that I feel the employee must have been under some stress the way he responded and in a very loud controling voice. To be honest, it hurt because I have been bringing cars to Ron for many many years."
Dennis L. S. from West Des Moines, IA, whose Jeep was in for an auto repair service, on 10/26/2012:
"Great service and Great Work!"
Jim M. from West Des Moines, IA, whose Lexus was in for an auto repair service, on 10/25/2012:
"Great people, great customer service, fair priced, and care about their customers."
Chris W. from Clive, IA, whose Buick was in for an auto repair service, on 10/25/2012:
"Westside always does good work and gets it right the first time. They are the most conscientious, customer-oriented auto repair shop I have ever worked with. They are not always as cheap as some of the lower-quality service shops and tire/muffler chain stores, but they are a good price alternative to the auto dealerships, and they do better work than all of the above."
Jana B. from Waukee, IA, whose Pontiac was in for an auto repair service, on 10/23/2012:
"I would highly recommend them to take their vehicles here. I have always been very satisfied with their service."
Shari R B. from Des Moines, IA, whose Saturn was in for an auto repair service, on 10/23/2012:
"Exceptional customer service. I have been very satisified with repairs done to my car. I feel secure driving my car out of town now."
Geralyn F. from Windsor Heights, IA, whose smart was in for an auto repair service, on 10/23/2012:
"Always have a great experience working with Westside and my vehicle comes back to me cleaner than when I brought it in:-)"
Marc M. from Urbandale, IA, whose Volvo was in for an auto repair service, on 10/18/2012:
"You are not going to find a better place, anywhere in Iowa, to get your vehicle serviced. Promise."
Todd M. from Urbandale, IA, whose Dodge was in for an auto repair service, on 10/16/2012:
"Trusted advisors. Fair prices."
Maria S. from Des Moines, IA, whose Pontiac was in for an auto repair service, on 10/16/2012:
"Provides good service and provides reinforcement to customers who return, which is a perk...not all places take extra time and effort to do little nice things for customers."
Janice B. from Des Moines, IA, whose Buick was in for an auto repair service, on 10/15/2012:
"they do great work & are customer friendly. They go above & beyond making your stop there as comfortable as possible. It is the little things that makes the differance."
Jmayoros on 10/12/2012:
"great service and quality work"
Andrew C. from Altoona, IA, whose Pontiac was in for an auto repair service, on 10/10/2012:
"It's great. I never go anywhere else! I've never had to take my car back a second time for the same issue."
Kirk J. from Urbandale, IA, whose Chevrolet was in for an auto repair service, on 10/8/2012:
"i have recommend customers, in just the last few weeks. And I have been a customer for over 20 years."
Chris S. from Clive, IA, whose Volkswagen was in for an auto repair service, on 10/5/2012:
"Amazing customer service. Westside Auto Pros did a great job estimating work as soon as I walked in and kept me informed the whole time."
Troy G. from Des Moines, IA, whose Chevrolet was in for an auto repair service, on 10/2/2012:
"I would tell them that you do quality work and are respectful to the the customer."
David M N. from rbandale, IA, whose Toyota was in for an auto repair service, on 9/28/2012:
"They are thorough and caring."
Erwin E F. from Ankeny, IA, whose Kia was in for an auto repair service, on 9/27/2012:
"they give you their personal attention to your service needs. a great place to go!!!!"
Mark H. from Grimes, IA, whose Infiniti was in for an auto repair, on 9/26/2012:
"Great service and my car has never broken down."
Sarah D. from Granger, IA, whose Chevrolet was in for an auto repair service, on 9/23/2012:
"Polite, friendly, professional, thorough, accommodating, reliable"
Matt S. from West Des Moines, IA, whose Nissan was in for an auto repair service, on 9/20/2012:
"Great! Have loved all experiences with Westside!"
Kirstie from Des Moines on 9/18/2012:
"They were super nice, and I'm satisfied so far with the work done. They also were true to the estimate given, and I don't feel like they took advantage of the fact that i'm a woman, but they took entirely too long to fix the problem (they told me it would be done Friday, I wasn't able to get it until Tuesday morning). I wish I would have gotten the diagnostic charge subtracted from the total cost since it was a $1400 repair, or some sort of discount other than a chipped windshield fix since it took them way longer than i was told."
Nyla W. from West Des Moines, IA, whose BMW was in for an auto repair service, on 9/16/2012:
"I would recommend them. Jeff gave me his time but sometimes his "I will call you right back meant a pretty long time or not at all. ""
Jayson G. from West Des Moines, IA, whose Chrysler was in for an auto repair service, on 9/13/2012:
"Very to to me so far"
Echo U. from Ankeny, IA, whose Jeep was in for an auto repair service, on 9/13/2012:
"great service! i taken my vehicles to Ron for over 20 years."
Edwin C. from Clive, IA, whose Audi was in for an auto repair service, on 9/12/2012:
"I stopped in, made an appt, showed up on time. My oil change and tire rotation took an hour and a half - dealer does it in half the time. Tech brought car to front and it sat there until I got up to say something. Absolutely no sense of urgency. When I stopped in to make the appointment they said they take very limited "wait for the car" appts - despite having a pretty nice waiting area. I had just cleaned the windows and they managed to leave a big smudge on the inside of the windshield. I almost went back inside but did not because I was a bit concerned at how long it would take. Receipt said it was vacuumed but somehow they missed a chunk of popcorn in the middle of the floormat. Recommended coolant service even though that was done a month ago."
Kory from Des Moines on 8/31/2012:
"I would highly recommend West Side Auto Pros as trustworthy and thorough."
Jeff S. from Ankeny, IA, whose Nissan was in for an auto repair service, on 8/30/2012:
"Good work at a reasonable rate. Recommended to 2 other friends already."
Echo U. from Ankeny, IA, whose Jeep was in for an auto repair service, on 8/27/2012:
"I have went to Westside Auto Pros for over 20 years and it's a reliable place to take your car"
Paul K. from Clive, IA, whose Chevrolet was in for an auto repair service, on 8/21/2012:
"very friendly. very open communication"
Joe G. from Clive, IA, whose GMC was in for an auto repair service, on 8/17/2012:
"The best shop of its type in Des Moines!"
Jordan N. from West Des Moines, IA, whose Honda was in for an auto repair service, on 8/16/2012:
"They do great work, and I don't worry about sending my wife there when I cannot go."
Jim B. from Urbandale, IA, whose Mercury was in for an auto repair service, on 8/16/2012:
"High quality work, done quickly, with no pressure to have extra work done."
Tonya L. from Albia, IA, whose Chrysler was in for an auto repair, on 8/14/2012:
"I have been very happy with all services and I will continue to drive 1.5hrs to service my vehicles ."
Joe L. from Clive, IA, whose Toyota was in for an auto repair service, on 8/14/2012:
"Please see my previous note. Until the service quality increases, I'm not going to recommend Westside."
Michael D. from Clive, IA, whose Ford was in for an auto repair service, on 8/11/2012:
"I would recommend they try it"
Mark from Des Moines on 8/10/2012:
"Repair was fast, Employees very friendly"
Aron from Clive on 8/8/2012:
"FINEST KIND, ON A SCALE FOM 1 TO 10 IT`S 11"
Hank R. , whose Saturn was in for an auto repair, on 7/26/2012:
"Good work, and fair prices."
Tonya from Des Moines on 4/23/2012:
"Very impressed with this shop. Clean, prompt and no surprises. Will return!"
Travis & T. from Des Moines on 6/2/2011:
"Took my van in to have the air conditioner fixed and the cost was less than I anticipated which was a good surprise. They also discovered a gasket leak that most likely saved me from driving without oil and causing me more problems. With a teen driver, college driver and us we take 4 vehicles to West Side for maintenance and repair. West Side does their best to keep our costs down if possible. However, wouldn't mind a 5-10% loyalty discount each time we have work done. :)"
Paulb from Des Moines on 5/28/2011:
"The team not only performed a great review of our 16 year olds new vehicle, but did some requested repairs as well. Since my repair part was very expensive, the service team searched out the best price for me, and got me out the door under my original estimate. I don't expect this every time, but their willingness to go the extra mile was great!"
Milov from Des Moines on 5/28/2011:
"Generally, very happy eith the service. It woukd have been nice to have had more updates through the day on what going on with the progress of my car. Additionally, the parts mark-up was a little high. Overall, will return."
Dougb from Des Moines on 5/27/2011:
"They said it would take onr hour & it was one hour to fix my car.
The people are great at what they do."
The people are great at what they do."
Michaelc from Des Moines on 5/26/2011:
"Brought car in for Oil change and Tune up, while working on it , they discovered some other problems that needed taking care of - as always, I leave there feeling confident in the dependability of my old car ... West Side Autos makes sure it keeps running like a gem!"
Gary & D. from Des Moines on 5/25/2011:
"I first started bringing my vehicles to Westside Auto Pros in 2010 and have never had a bad experience from the staff or mechanics.
I look forward to a continued long association."
I look forward to a continued long association."
Evelynj from Des Moines on 5/24/2011:
"Great service, very nice people, good value."
Jeanb from Des Moines on 5/22/2011:
"Westside Auto Pros are knowledgeable and professional in every aspect of thier operation. They have always provided above and beyond the service I anticipated."
Jong from Des Moines on 5/18/2011:
"As usual the service and ride to work program was excellent. The only problem I have is that for about the 9th time I came to Westside, got the work done, but forgot to turn in the rebate check. The one I could have used yesterday was for $20.42. That's a lot of bottles and cans I'll have to pick up alng the highway to make it up. Until next time. Jon"
Frankh from Des Moines on 5/17/2011:
"excellet. Appointment kept. Well orgnized busness."
Anonymous from Des Moines on 5/17/2011:
"Everyone was so nice, very helpful. Tina provided particularly excellent customer serice. I'll come back!"
Gilbertu from Des Moines on 5/17/2011:
"As usual your service was prompt, courteous and fair. I would highly recommend your establishment to my family and friends.
Thank you,
Gilbert V. Urias"
Thank you,
Gilbert V. Urias"
Greg & R. from Des Moines on 5/16/2011:
"Very pleased with the service and care given to our vehicles at Westside. They couldn't finish a repair on my auto in one day so they offered me a rental car until the next day. It all worked out great. Thanks."
Jeanb from Des Moines on 5/16/2011:
"What a great place to take your vehicle for service. Westside Auto Pros is the very best."
Gregs from Des Moines on 5/10/2011:
"Your front line staff and your responses are excellent."
Anonymous from Des Moines on 5/10/2011:
"I have no complaints about the actual work or cost of the work. I wasn't too pleased with having to constantly follow-up with them on the status of my vehicle. Not that I needed them to call me hourly, but they were waiting for parts and the part apparently didn't come in when expected, which I didn't know until I called to follow-up. I had to call a day or two later to follow-up again."
James & N. from Des Moines on 5/5/2011:
"I had taken the car to two other repair shops, both stated they couldn't seem to find the problem. West Side found it, tested it, repaired it, and tested it again, in two hours. We are very pleased."
Markk from Des Moines on 5/3/2011:
"Wow! I could stop right there. The whole experience was fantastic. Penny was able to fit me in, Matt "checked me in and made me a cup of coffee. Rick drove me home (twice). Jeff called with the estimate. Tina called and assured me a ride would be there to get me soon. Wade picked me up and drove me back to the shop. Jeff stayed late so I could pick up my vehicle. I found a freshly washed vehicle inside and out. With a surprise in the front seat. I couldn't tell you one persons name at my old place(never again). I will definately "pop" back in as will the rest of my friends and family. Great Experience. Thank You."
John & L. from Des Moines on 5/3/2011:
"We have always been very please with the service that is provided to us. In all capacities, your employees are super! It is such a pleasure to get into the vehicle when service is done. It is clean and smells good! Thank you for all everyone does!"
Garyc from Des Moines on 5/2/2011:
"WAP stands behind their work. After our car developed a clicking noise from the engine recently, they offered us a rental car and got the car fixed by the next day. They also caught a maintenance issue that we'd overlooked, so we got that taken care of at the same time. They are honest and honorable in the way they conduct their business. We highly recommend them."
Miket from Des Moines on 4/26/2011:
"West side auto pro's staff provided a fantastic environment for the customer's stay during repair and also has a shuttle ride option as well. They did really well evaluating my vehicle and telling me the problem as well as putting other future essential repairs under consideration. Their customer service is well cared for and provide information important for the customer. I also think they put on repair prices a little bit off the edge compare to other service providers but my first day for me was a good experience."
Patrickl from Des Moines on 4/26/2011:
"excelent service thank you!Your prompt attention and top notch customerservice sets you far above all others."
Carolec from Des Moines on 4/23/2011:
"A couple weeks ago my Mazda Tribute lost all brake power. The vehicle was towed to Westside Auto Pros where Jeff arranged a loaner vehicle for me (which I greatly appreciated) and my vehicle was repaired by the end of the following day. They provided good details around the repair and the cost involved. I was very pleased with the service, timeliness, and the friendliness of the entire staff. I will definitely be back!!"
Dorism from Des Moines on 4/22/2011:
"Easy to make an appointment and they called/e-mailed to confirm.
Shuttle service excellent to and from work.
Service performed was explained along with an estimate of when future service would be needed for brakes.
Glad to have a good service center for my Saturn."
Shuttle service excellent to and from work.
Service performed was explained along with an estimate of when future service would be needed for brakes.
Glad to have a good service center for my Saturn."
Jimd from Des Moines on 4/21/2011:
"After getting the run around from another shop, I discovered Westside on my drive home. Great service, great price and the cleanest shop I've been in. They have my business from now on."
Jasonw from Des Moines on 4/21/2011:
"I was very pleased with the service provided and will definitely continue to service my vehicle at WestSide Auto Pros. Customer service is second to none and Jeff goes out of his way to make you feel comfortable and informed. It's difficult to find this these days. Thank you!"
Jason from Des Moines on 4/21/2011:
"I was very pleased with the service provided and will definitely continue to service my vehicle at WestSide Auto Pros. Customer service is second to none and Jeff goes out of his way to make you feel comfortable and informed. It's difficult to find this these days. Thank you! (Invoice # 72186)"
Freemans from Des Moines on 4/20/2011:
"The staff was very friendly. They explained the problems they found after completing an inspection of the vehicle. They provided me with multiple options at different price points to complete my repairs. The repairs were completed in a timely fashion. All my questions and concerns were addressed in a courteous manor. I was very pleased with the service I received and how my car ran when it was returned to me."
Larry & D. from Des Moines on 4/20/2011:
"Being greeted by the friendly staff at Westside Auto Pros is just the begining in a string of positive services offered by a local small business. Their bathroom was a warm tropical paradise, they offer complimentary custom coffee by the cup and the driver that took me to and from work was a class act! Wade dropped me off at the front door and picked me up at a predetermined time in the afternoon. Thank you Westside Auto Pros for making me feel like ROYALTY!"
Michaeln from Des Moines on 4/20/2011:
"I am so glad I found Westside Auto Pros! I continue to be amazed with every visit. Complete professionalism and unrivaled customer service. It's nice to have a auto shop you can trust. Keep up the great work!"
Cathyo from Des Moines on 4/20/2011:
"Did you like the new made up word? But it describes my experience everytime I bring my car in for maintenance or repairs. Jeff is the first contact and is an outstanding individual to greet me first thing in the morning. His professinalism and knowledge are examples of the type of company Auto Pros stands for. All other front office employees, Tina and Penny are such rays of sunshine. And what can I say about Wade. Such a colorful person! Keeps the communication going while traveling to the office, nothing is ever boring. Love that guy! Have never had the opportunity to meet the mechanics, but know they are outstanding individuals by the way my vehicle is returned to me. Always top notch repairs. Thank you to everyone at Auto Pros for taking care of me and my vehicle. It is very much appreciated!"
Josephw from Des Moines on 4/18/2011:
"Brought my car in when i needed codes cleared and was hooked up and driving away the next day. Thanks to all that worked on my car and got me squared away."
Markh from Des Moines on 4/18/2011:
"Westside autopros service has always been top notch. I have always been explained in detail all services that are needed. I'm a detail guy so I like that very much. I have never been sold upgrades or pressured to have services performed. It is great to never have to go to the dealership for service."
Gregoryd from Des Moines on 4/15/2011:
"I have been taking my Saturn to Westside for service work for the past couple of years and I would highly recommend them. Their service is top-notch, they provide me prompt shuttle service to and from my office, and they always have my car ready when promised. I know I can rely on them to keep my car in tip-top condition. Kudos to Ron and the entire staff!"
Anonymous from Des Moines on 4/15/2011:
"My 1996 Honda Civic runs almost as good as the day I drove it off the Show Room floor!!!"
Glenng from Des Moines on 4/15/2011:
"I called Westside to see if they had nitrogren for my tires which my wife thought was low. Jeff knew my first name and offered to check the pressure and add if necessary for no charge because I was a very satisfied regular customer."
Rachelv from Des Moines on 4/14/2011:
"I had my oil changed and transmission fluid flushed. Both experiences were excellent. I dropped my car off at 7:40 a.m. to catch the 7:55 a.m. shuttle. The shuttle was very timely in picking me back up as I needed by car done by noon. I have found that if I can clear in when I need to be picked back up, Westside is very accommodating and the shuttle drivers are very kind!"
Nicolet from Des Moines on 4/14/2011:
"Great customer service and always involving, engaging, and entertaining. Very concerned about family and will continue to take all our cars there!"
Markz from Des Moines on 4/13/2011:
"very little improvement needed from my stand point"
Cameronh from Des Moines on 4/11/2011:
"My wife's vehicle needed new tires, and there were several "buy 3, get the 4th free" deals elsewhere that we could have taken advantage of. But Ron and Jeff went out of their way to make sure we had a safe set of new tires that fit within our budget. Quite simply, these guys are honest and they get the AAA Top Shop award for a reason. The shop's integrity ? in its work and the employees' character ? is something every auto shop should aspire to match. We've been regular customers for years, and we will continue to be regular customers. Great job!"
Tori & B. from Des Moines on 4/8/2011:
"I brought my car in for an oil change and they also did their inspection and found that my tires needed rotating. They called me before they did any extra work, and I told them to go ahead and rotate them. They also dropped me off at work and picked my husband up after he got off, so it worked out great!"
Marnam from Des Moines on 4/7/2011:
"We have going to Westside for a number of years. Staff is very knowledgeable and friendly. They always go out of their way for us. We enjoy the fun facts on FB!"
Chadh from Des Moines on 4/6/2011:
"fix my problem right first time, nice staff, competitive prices and very knowledgeable."
Pennyh from Des Moines on 4/6/2011:
"In and out without any fuss! Excellent customer service."
Blakes from Des Moines on 4/5/2011:
"Easily the most professional, clean, straightforward, and modern automobile shop I have taken my car. And yet, the services come at a reasonable price. I will never take my car to the service shop at the dealership when this team does such high-quality work at a more reasonable price."
Anonymous from Des Moines on 4/5/2011:
"Very Satisfied with my experience with Westside."
Garyl from Des Moines on 4/5/2011:
"The number 1 priority for auto service is good, dependable work. A good guarantee, customer service, and fair prices are also desirable qualities. Westside Auto Pros has it all! I recommend them to everyone."
Patrick from Des Moines on 4/5/2011:
"Just wanted to thank Ron and Jeff for great customer service on the work with my BMW. Appreciate the competitive pricing and superior customer service."
Benw from Des Moines on 4/3/2011:
"Brought my high-mileage Volvo S80 in for the scheduled oil change & tire rotation. The guys brought up several fixes that needed to be addressed at some point in the future. They were great with prioritizing which ones were most important for safety and performance. There was no pressure and they were very accommodating. I can trust these guys to take care of me and my vehicle. Would recommend to anyone to have West Side Auto work on your vehicle."
Mildred (. from Des Moines on 4/2/2011:
"Westside was excellent to work with and any questions I had about my car they answered. Setting up a time to bring the car in was fast and easy. The staff who work there are polite and knowledgable. And my car always comes out fixed or served as the Warrenty requires."
Chadh from Des Moines on 4/1/2011:
"friendly staff, and always does a great job of explaining my cars problem and fixing it right thanks westside"
Amyb from Des Moines on 4/1/2011:
"I had to bring my 3 young children with me to get our oil changed. The nice waiting room (with TV, toys, and complimentary beverages), friendly staff (each of the kids were happy to get a balloon), and short wait (we were in and out in an hour, which included the oil change, a filter replacement, and tire rotation) made it an enjoyable experience."
Rjn from Des Moines on 3/31/2011:
"Excellent service, up front estimates, and timely repairs. Doesn't get much better than that."
Ron & K. from Des Moines on 3/31/2011:
"The employees are always friendly. They fit us in the schedule promptly and had the vehicle done earlier than expected. We have been doing business with them a long time and will not switch."
Locally Owned & Operated in Clive
Westside Auto Pros offers:
- 18 Month/18,000 Mile Warranty
- FREE Shuttle
- FREE loaner car with repairs
- 6 Months Same as Cash - ask for details
- Service Contracts Honored
- Authorized for most Extended Warranties
- Fleet Companies Welcomed
- 24 Hour Early-Bird Drop-Off
- Estimates Before Any Repairs
- Windshield Repair & Glass Replacement
- Full Line of Name Brand Tires
- Trailer Brakes, Wiring, & Service
Powered by: AutoVitals
