About Us
Westside Auto Pros
YOUR LOCAL AUTO REPAIR FACILITY IN DES MOINES, IA
Westside Auto Pros in Des Moines, IA, was opened in 1997 and is currently owned by Joe Jerkins. While he started in customer service for a local grocery store, he eventually found his home in the automotive industry. He chose to go into auto service because of the challenge. He believes the industry is constantly evolving, as no two days are ever the same. Joe understands the auto repair business in general has a bad reputation for being dishonest and not customer focused. At his shop, this couldn’t be further from the truth. He wants to be part of the change that restores transparency between auto repair shops and its customers.
Joe had no automotive background prior to joining the industry, and he personally does not fix cars or know how to do so. His strength is helping people by solving problems and always putting the customer first. Outside of the shop, Joe’s hobbies include spending time with his family, including his wife and two children who are his number one priority over everything else. In his spare time, he loves to fish, hunt, watch sports and be outdoors.
We continue to participate in many school organizations and pet rescue organizations, in order to give back to our community. At Westside Auto Pros in Des Moines, IA, our two most important goals are to take care of our customers and also take care of our employees. We hope to meet you in the near future!
AUTO REPAIR
Finding a reputable auto repair shop in the Des Moines metro area can be a pain. Luckily, you’ve come to the right place. Westside Auto Pros has been a trusted repair shop in Des Moines since 1997.
We only hire Certified Master Technicians with high integrity and honesty who treat your car as if it were their own – that is the Westside Auto Pros advantage.
Our shop is AAA approved, a BBB accredited business, and is and is a part of MWACA (Midwest Auto Care Alliance). Our staff consists of an ASE Service Consultant and ASE Master Certified Technicians. We do everything, from oil changes to transmission repairs, and everything in between.
In 2009, AAA Asked us to become their exclusive provider for the greater Des Moines metro area. This has grown to a fleet of more than 14 vehicles and a dedicated staff providing 24 hour a day – 7 day a week service to over 34,000 people a year.
HISTORY OF WESTSIDE AUTO PROS
Westside Auto Pros was started in 1997 by Ron Haugen and is currently owned by Joe Jerkins. Accurate repairs, pride in workmanship, and friendly customer care quickly grew this two-bay facility into the 14-bay repair center it is today.
AAA has presented us the Top Shop Award 14 years in a row. This award comes as a result of 98% of our customers rating us as “Excellent.” Out of all the auto repair shops and dealerships in Iowa, Westside Auto Pros is the only shop to achieve this honor.
Named “Best Auto Repair Shop” by Cityview readers 11 years in a row, our dedication to excellence in customer care continues with our smiling, caring staff.