I would like to leave an extremely positive review for all of the staff there at Westside Auto Pros in the West Des Moines area. I am Active Duty Air Force traveling on leave from southern Minnesota back to my duty station of Little Rock AFB. My 2009 GMC Acadia developed a non-functional alternator and a quickly dying battery. W.A.P. was recommended by my friend in the area. I called. Explained that I was in a significant time crunch needing to ask for emergency extension of my leave status. Your front desk personnel instantly understood the significance of this and arranged for me to bring my Acadia in immediately. The quality repair was completed by the end of business hours the same day!! I was able to leave early the next morning and arrived at my duty station without further incident. Please acknowledge front desk personnel Chris Heuertz, and the two female members whose names escape me at the moment. They were all as helpful as they could be. I would also like to recognize the mechanic Kenny Ball that per your paperwork did the actual repair. Please consider recognizing them with a raise or bonus this holiday season. Their customer service made your organization look great. Thank You, Lt Col Jeff Larson USAF, DC 19 MDG/MDOS/SGXD
Hi, Jeff. We are thrilled to learn that you had a positive experience with us!
- Westside Auto Pros Inc