5

I have taken vehicles here for years and they are always professional in every interaction and keep me updated on status and if any issues arise. Recently I brought my car in due to an electrical issue which they diagnosed and fixed. About 3 weeks later the same issue happened again. They were quick to correct the problem at no cost to me. Much appreciated.

5

Just want to thank you for your service on Friday. Our car broke down in W. DM and AAA sent us you guys and Levi ( I think that was his name). He was great. Kind. Reassuring. And very helpful. He got us where we needed to be and had our car to the dealer in good shape. Just wanted to commend your guy for the great service and care.

5

Did a great job and thoroughly explained what the issue was, what was completed to remediate the issue and a solid warranty on parts and labor.

5

Fast, efficient with requested follow up as usual!

5

I love their genuine customer service! These folks are honest and they know what they're talking about. Their 28-point inspection was thorough and every detail was explained to me so that I knew what exactly were immediate concerns and things that needed repair in the near future. And on top of all that, just by chance in my conversation with their front office staff, it was revealed that I was a military veteran, and guess what...yep, I was honored with a military discount on my repair bill. If you really want to know what's honestly going on with your vehicle's engine without any bs then I highly recommend having these folks take a look at it.

5

I've been a customer of Westside Auto for a few years now. I drive a VW GTI that's coming up on 100k miles so I'm no stranger to some issues outside normal maintenance. Finding a shop I could trust was important but I feel confident in the work they do. They've never pushed seemingly unnecessary repairs on me. They just lay out the issues and leave the choice up to me on what to do and when; however, they do provide suggestions which is helpful. Their shuttle service is great and they provide a rental car if necessary for up to 48 hours. I've never had any issues getting services scheduled and the staff has been very accommodating. Just before leaving for a week-long trip out of state my PCV valve failed and blew out the rear main seal. They worked to fit me in and get the repairs done within the week so I could leave on time! I made the trip just fine and had no issues at all. Overall, I've been very satisfied with the service and work and would definitely recommend giving them a try. PS - they have a nice rewards program where you earn points at each visit that can be used as discounts for future work or to cover the cost of towing when your battery dies unexpectedly.

5

They did a GREAT job of going through my van and finding what needs to addressed and what is something to plan on in the future. Great work, great people, and excellent work on making sure my van was safe and sound. Something especially important for someone who uses a walker.

5

worked me in to get new shocks and struts. Gave my vehicle an inspection on what needs done down the road as well. Great customer service as well.

5

great service

5

We broke down far from home, on our way to Minnesota to have a burial service for my mother in law. ( She's traveling with us! We we're towed, & in a rental car & on our way in no time flat! Between, the towing, free shuttle,( twice!), Lining up a rental car,( two free days!), fixing our car, & making the rental drop off easy, these guys really ARE PROS!!

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