Your front line staff and your responses are excellent.
I had taken the car to two other repair shops, both stated they couldn't seem to find the problem. West Side found it, tested it, repaired it, and tested it again, in two hours. We are very pleased.
Wow! I could stop right there. The whole experience was fantastic. Penny was able to fit me in, Matt "checked me in and made me a cup of coffee. Rick drove me home (twice). Jeff called with the estimate. Tina called and assured me a ride would be there to get me soon. Wade picked me up and drove me back to the shop. Jeff stayed late so I could pick up my vehicle. I found a freshly washed vehicle inside and out. With a surprise in the front seat. I couldn't tell you one persons name at my old place(never again). I will definately "pop" back in as will the rest of my friends and family. Great Experience. Thank You.
We have always been very please with the service that is provided to us. In all capacities, your employees are super! It is such a pleasure to get into the vehicle when service is done. It is clean and smells good! Thank you for all everyone does!
WAP stands behind their work. After our car developed a clicking noise from the engine recently, they offered us a rental car and got the car fixed by the next day. They also caught a maintenance issue that we'd overlooked, so we got that taken care of at the same time. They are honest and honorable in the way they conduct their business. We highly recommend them.
A couple weeks ago my Mazda Tribute lost all brake power. The vehicle was towed to Westside Auto Pros where Jeff arranged a loaner vehicle for me (which I greatly appreciated) and my vehicle was repaired by the end of the following day. They provided good details around the repair and the cost involved. I was very pleased with the service, timeliness, and the friendliness of the entire staff. I will definitely be back!!
Easy to make an appointment and they called/e-mailed to confirm. Shuttle service excellent to and from work. Service performed was explained along with an estimate of when future service would be needed for brakes. Glad to have a good service center for my Saturn.
After getting the run around from another shop, I discovered Westside on my drive home. Great service, great price and the cleanest shop I've been in. They have my business from now on.
I was very pleased with the service provided and will definitely continue to service my vehicle at WestSide Auto Pros. Customer service is second to none and Jeff goes out of his way to make you feel comfortable and informed. It's difficult to find this these days. Thank you!"
I was very pleased with the service provided and will definitely continue to service my vehicle at WestSide Auto Pros. Customer service is second to none and Jeff goes out of his way to make you feel comfortable and informed. It's difficult to find this these days. Thank you! (Invoice # 72186)