I love their genuine customer service! These folks are honest and they know what they're talking about. Their 28-point inspection was thorough and every detail was explained to me so that I knew what exactly were immediate concerns and things that needed repair in the near future. And on top of all that, just by chance in my conversation with their front office staff, it was revealed that I was a military veteran, and guess what...yep, I was honored with a military discount on my repair bill. If you really want to know what's honestly going on with your vehicle's engine without any bs then I highly recommend having these folks take a look at it.