I was traveling by myself and my car broke down. I got it towed to West Side and from the start they were very accommodating, communicative with what and why they were doing something and the cost. I worked with Chris and he called every time there was an update. He explained everything so well and made sure I understood before they went any further with repairs. They were also very kind and helpful through the whole process. They provided me with a pick up service since I no longer had a car and was from out of town and they provided a rental car for the remainder of the days my car was at their shop at no cost to me. They made a very stressful situation much more manageable by going above and beyond what they had to do. I couldn’t recommend them enough from their customer service to their actual car work; they are great!
Hi, Courtney. Thank you for leaving us a review! What you described happen is exactly what I want for our customers when they have a bad situation, at least we can make it the best possible. I'm glad we were able to help you find a solution on your Toyota! Joe Jerkins, President
- Westside Auto Pros Inc