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Clive Auto Repair

4

Hi, David. Your feedback is highly appreciated. Thank you so much for the review!

- Westside Auto Pros Inc
1

They tried to charge me several thousand dollars for a part that you can get aftermarket for $300 and told me you could not get it after market. They also tried to tell me I had several thousand that I needed done that did not actually need done. They have done it to another person I know as well. I suggest never going to them because they seem like they will attempt to up charge you out of house and home. They told me that my car overall needed $12,000 worth of things done to it. I took it to another mechanic and they told me that some of what they told me did need done, but it would be 1/4 to 1/2 the cost they quoted me. They will try to trick anyone who doesn’t know what car maintenance costs. The only thing I’m glad about is I know to never use them. They charged me odor two inspections despite telling me it would only be the flat $170 for the inspection. NEVER USE THEM. Go to literally anyone else.

Hi Emily. Thank you for leaving us a review. It appears we errored in our communication and I do apologize. You had multiple concerns with the Volkswagen that would require multiple testings to be performed on the car to determine what the cause was for all of those. I researched the part for your vehicle and the OEM on is about $2600. There is not currently an aftermarket supplier that I can find of this part but I do find a lot of used ones for around $300. We would not have been comfortable installing a used one in your vehicle. I do apologize that our communication wasn't more clear. Upon our 50 point inspection, we did identify about $12,000 worth of repairs and maintenance on your car as it is getting up there in miles but still has plenty of life left, but we understand if you choose not to make all of those repairs. It's our duty to make you aware so you can make the best choice that fits you. We also prioritized the items with red and yellow so that you know what the most pressing needs are. Please let me know if I can clarify anything else for you. Joe Jerkins, President 515-225-9090

- Westside Auto Pros Inc
5

Westside Auto Pros provided excellent customer care service from the moment I walked in the door. I am deeply thankful for their expertise, willingness to listen to my explanation and concerns, for their assistance with identifying the unusual sounds I was hearing and for their assurance they would do their best to find and repair the problem if I chose to have them do the work. And they did. I greatly appreciate that they continued to keep me informed throughout the repair process, for calling me when the strut’s originally ordered were not available, and ordering different ones that were $4.00 more and asking if that was agreeable, in other words I admire their honesty and integrity. I look forward to continuing to have my car serviced by Westside Auto Pros and highly recommend them. Thank you Mary Baker

5

Great service. Will go back again.

5

This was the first time using West Side Auto Pros and it won't be the last. Everything about their work, their workers, and their office staff was top notch. They explained everything they were doing and answered my questions to my satisfaction. I highly recommend West Side Auto Pros.

Thank you so much for your kind words, Karen. We really appreciate you taking the time out to share your experience with us. Cheers, Westside Auto Pros

- Westside Auto Pros Inc
5

Oil change and some checking of other parts! All was well, on time, and we love the extra’s of dusting, vacuuming, and window washing!

Hi, Anna. Your feedback is highly appreciated. Thank you for the review!

- Westside Auto Pros Inc
5

PROMPT SCHEDULING -- QUICK SERVICE -- EFFICIENT RIDE ASSISTANCE -- FRIENDLY FOLKS! WCSPEERS

5

Trustworthy experience. Connor rode with me in my SUV and showed his expertise while explaining his findings.

Hi, Mike. Thank you so much for leaving us a stellar review!

- Westside Auto Pros Inc
5

My power steering went out, called Westside and spoke with Emma who got my van right in and fixed in no time !! A clamp that holds the hose to the steering pump broke off which caused the line to come off, easy and simple fix..!! And drove my van back to me at no extra charge!! Great service, great people and I always recommend Westside Auto Pros to anyone.

5

Professional and personable staff. Effective and efficient and they keep the appointed times and finish on time. They communicate during the appointment to keeo customers advised and aware. Highly recommend them!

Westside Auto Pros Inc is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Westside Auto Pros Inc (515) 225-9090 if you have any issues in accessing any area of our website.
1901 Northwest 92nd Court Clive, IA, 50325 (515) 225-9090