Clive Auto Repair

Took my 2013 X1 in for brakes, battery, headlight, turn signal, oil change and 100,000 mile-ish check-up. After being quoted $7,000 for the everything, including recommended maintenance, I settled on the brakes, headlight, oil change, battery and flushing transmission fluid for $3,000. I was told the turn signal was not just the bulb but in the wiring so a wire harness was ordered. The future cost for part and repair was estimated at $115. Shortly thereafter, I had to take my car to the tire store for a warrantied tire repair and without my asking, they replaced the turn signal bulb- FOR FREE. That was almost a year ago and turn signal is still working fine. No wiring harness needed. This left me with the feeling that either the technician specifically wasn’t trained well enough to diagnose issues or the shop in general wasn’t completely honest about the repairs needed and the trust I had was extinguished. Very disappointing.

I can’t recommend this place enough. The technician (Court) did an amazing job repairing our vehicle and making it like new. The service advisors were really helpful and professional. Thank you to Court and West Side Auto Pros.

Good communication on issues and quick turn around. Explained what was important and what was something to address in future as time permits

My wife and 3 young children were in Des Moines when our truck motor quit working. She was still 3 hours from home. I was in the area for work and so I was referred to Westview. They are amazing!! They quickly diagnosed my truck, gave me a ride to the rental car company where I got a special rate, then they stored my truck and flat bed trailer until I could get it picked up! Friendly...Go out of their way for you....If I lived in Des Moines, I would get them to do all my mechanic work! Five plus stars!

Friendly office staff. They got me in right away without an appointment to look at my flat tire. They gave me a free rental to use. Tires ordered and replaced as promised.

Requested a tow at 9:00 in the morning it said between 10:00 and 10:20 waited till about 10:30 called my roadside they contacted them and said they should be on their way and should be there any minute 10:45 called West side Auto pros they said he should be on his way 1105 get a call from the driver ask him how long he's going to be he acts all defensive and gets an attitude he said he should be there within 20 minutes 35 minutes later still no driver called my motor club canceled was able to and get the another company they came within 10 minutes and towed where it needed to go if this had been an emergency I would have been stranded on the road for aover 2 hours do not use this company

Front license plate replaced.

Nick came to change my flat tire today. He was super friendly and very knowledgeable. He asked me if I had Road Hazard ins on my tires. I had never heard of that. It turns out that I did and if he hadn’t mentioned that I wouldn’t be getting a new tire for free! Also I when I though my spare was going flat too because of my car warning system he called and explained what that actually meant. You have an excellent employee in Nick:) He also said his boss was a great guy;) Don’t let him go!

Excellent work. Kept me informed.