Lifetime BaseSome Restrictions Apply,
Please Call For Details.

Clive Auto Repair

3

Took my 2013 X1 in for brakes, battery, headlight, turn signal, oil change and 100,000 mile-ish check-up. After being quoted $7,000 for the everything, including recommended maintenance, I settled on the brakes, headlight, oil change, battery and flushing transmission fluid for $3,000. I was told the turn signal was not just the bulb but in the wiring so a wire harness was ordered. The future cost for part and repair was estimated at $115. Shortly thereafter, I had to take my car to the tire store for a warrantied tire repair and without my asking, they replaced the turn signal bulb- FOR FREE. That was almost a year ago and turn signal is still working fine. No wiring harness needed. This left me with the feeling that either the technician specifically wasn’t trained well enough to diagnose issues or the shop in general wasn’t completely honest about the repairs needed and the trust I had was extinguished. Very disappointing.

Hi Christine. I was reviewing your repair order and it appears that we installed a headlamp bulb and a turn signal bulb for you during your visit. That repair had a 4 year/50,000 mile warranty. Did it stop working again? As you stated, this was about a year ago, so I am concerned if something happened we need to remedy for you? Or maybe there was a miscommunication? I'm currently confused but want to make sure you're happy! Please let me know. 515-225-9090 Joe Jerkins, President

- Westside Auto Pros Inc
5

Hi, Joe. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

- Westside Auto Pros Inc
5

I can’t recommend this place enough. The technician (Court) did an amazing job repairing our vehicle and making it like new. The service advisors were really helpful and professional. Thank you to Court and West Side Auto Pros.

Hi, David. Thanks for taking the time to share your positive experience. We truly appreciate it!

- Westside Auto Pros Inc
5

Good communication on issues and quick turn around. Explained what was important and what was something to address in future as time permits

5

My wife and 3 young children were in Des Moines when our truck motor quit working. She was still 3 hours from home. I was in the area for work and so I was referred to Westview. They are amazing!! They quickly diagnosed my truck, gave me a ride to the rental car company where I got a special rate, then they stored my truck and flat bed trailer until I could get it picked up! Friendly...Go out of their way for you....If I lived in Des Moines, I would get them to do all my mechanic work! Five plus stars!

5

Friendly office staff. They got me in right away without an appointment to look at my flat tire. They gave me a free rental to use. Tires ordered and replaced as promised.

Thank you so much for your kind words, P. We really appreciate you taking the time out to share your experience with us. Cheers, Westside Auto Pros

- Westside Auto Pros Inc
1

Requested a tow at 9:00 in the morning it said between 10:00 and 10:20 waited till about 10:30 called my roadside they contacted them and said they should be on their way and should be there any minute 10:45 called West side Auto pros they said he should be on his way 1105 get a call from the driver ask him how long he's going to be he acts all defensive and gets an attitude he said he should be there within 20 minutes 35 minutes later still no driver called my motor club canceled was able to and get the another company they came within 10 minutes and towed where it needed to go if this had been an emergency I would have been stranded on the road for aover 2 hours do not use this company

We appreciate your feedback, Yeah. If you would like to discuss your experience further, don't hesitate to reach out to us at (515) 225-9090 or [email protected] We would love the opportunity to resolve any issues.

- Westside Auto Pros Inc
5

Front license plate replaced.

Hi, Mj. Your feedback is highly appreciated. Thank you for the review!

- Westside Auto Pros Inc
5

Nick came to change my flat tire today. He was super friendly and very knowledgeable. He asked me if I had Road Hazard ins on my tires. I had never heard of that. It turns out that I did and if he hadn’t mentioned that I wouldn’t be getting a new tire for free! Also I when I though my spare was going flat too because of my car warning system he called and explained what that actually meant. You have an excellent employee in Nick:) He also said his boss was a great guy;) Don’t let him go!

5

Excellent work. Kept me informed.

Hi, Raymond. Thank you so much for leaving us a stellar review!

- Westside Auto Pros Inc
Westside Auto Pros Inc is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Westside Auto Pros Inc (515) 225-9090 if you have any issues in accessing any area of our website.
1901 Northwest 92nd Court Clive, IA, 50325 (515) 225-9090