I was having a tire changed out at an establishment down the road when a lug but broke off.... I was sent to west side auto to have it fixed complimentary. Kinda annoyed I had to go down the road, I went and had it fixed. The front desk team was great. There were dozens of complimentary drink options. A comfortable waiting area because I chose not to have the shuttle take me anywhere-it wasn’t going to be a very long service. After a fairly quick fix (about an hour) they came to get me to tell me my car was ready. Off I went. The follow up email that sent the whole report was awesome. It informed me of what they did, showed photos of my car, and told me what I needed to fix ASAP (windshield wipers). Thank you for a great experience. I will be returning for more work when need be.
Thank you Sarah ! I am glad we could turn an unfortunate situation around for you and get your car back to safe condition ! Ron Haugen, owner.
- Westside Auto Pros